Implementation Specialist

CureMD Corporation; North Carolina; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement plan with employer match

Generous paid time off (PTO)

Job summary

CureMD Corporation is seeking an Implementation Specialist to lead healthcare organizations through the deployment of their technology solutions. You will work closely with clients to ensure successful implementation and long-term satisfaction.

The ideal candidate will have at least 3 years of experience in healthcare technology implementations, strong project management skills, and a passion for enhancing healthcare workflows.

Join a collaborative team that values innovation and is dedicated to transforming healthcare.

Qualifications

• 3+ years of experience implementing healthcare technology solutions.
• Experience in ambulatory/outpatient healthcare environments.
• Strong understanding of healthcare workflows and practice operations.

Responsibilities

• Lead end-to-end implementations of CureMD's EHR and management solutions.
• Serve as primary contact for clients during implementations.
• Develop project plans and coordinate cross-functional teams.
• Deliver training sessions to clinical staff.

Skills

Project management

Client relationship management

Healthcare operations knowledge

Communication skills

Analytical skills

Education

Bachelor's degree

Job description

Implementation Specialist page is loaded## Implementation Specialistlocations: North Carolinatime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102192**Job Overview:**As an Implementation Specialist, you will lead healthcare organizations through the successful deployment and adoption of CureMD's healthcare technology solutions. Acting as a trusted advisor and primary client contact throughout the implementation lifecycle, you will drive project execution, workflow optimization, user adoption, and overall client success.This role combines project management, healthcare operations, technical coordination, and client consulting to ensure seamless onboarding experiences and long-term customer satisfaction. The ideal candidate is highly organized, client-focused, technically proficient, and passionate about transforming healthcare workflows through technology.**Job Responsibilities:*** Lead end-to-end implementations of CureMD's EHR, Practice Management, Revenue Cycle Management, and patient engagement solutions* Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and ensuring a high-quality customer experience* Guide clients through all phases of the implementation process, including workflow analysis and optimization, system configuration, data migration, interface and interoperability coordination, enrollment and billing setup, user acceptance testing, Go-Live preparation and activation, and post-Go-Live stabilization and support.* Develop and manage detailed project plans, implementation timelines, milestones, risk mitigation strategies, and communication plans* Coordinate cross-functional teams including implementation, technical services, training, support, billing, and data migration teams to ensure successful project delivery* Guide clients through all phases of the implementation process, including workflow analysis and optimization, system configuration, data migration, interface and interoperability coordination, enrollment and billing setup, user acceptance testing, Go-Live preparation and activation, and post-Go-Live stabilization and support.* Deliver virtual and onsite end-user training sessions to providers, clinical staff, and operational teams* Monitor project progress, proactively identify implementation risks, and drive issue resolution* Maintain strong knowledge of healthcare operations, ambulatory workflows, regulatory requirements, and CureMD product capabilities* Continuously identify opportunities to improve implementation methodologies, operational efficiency, and client satisfaction**Required Qualifications:*** 3+ years of experience implementing healthcare technology solutions, including Electronic Health Records (EHR/EMR), Practice Management (PM), Revenue Cycle Management (RCM), and patient engagement or healthcare SaaS platformsBachelor's degree required* Experience working within ambulatory/outpatient healthcare environments* Bachelor's degree required* Strong project management skills with the ability to manage multiple implementations simultaneously* Demonstrated ability to lead client-facing projects and manage stakeholder expectations across clinical, operational, and executive teams* Strong understanding of healthcare workflows, practice operations, and implementation best practices* Excellent communication, presentation, training, and relationship management skills* Strong analytical and problem-solving capabilities* High level of technical aptitude and ability to quickly learn healthcare applications and workflows* Self-motivated, detail-oriented, and adaptable in a fast-paced environment* Willingness to travel up to 40%**Preferred Qualifications:*** Experience with healthcare interoperability, interfaces, and data migration processes* Prior experience with EHR/PM implementations in multi-specialty or enterprise ambulatory practices* Experience delivering provider and clinical staff training* PMP, CAPM, Lean, or other project management certification preferred* Knowledge of revenue cycle workflows, medical billing, and payer enrollment processes preferred**Compensation & Benefits**:* Competitive base salary* Comprehensive medical, dental, and vision coverage beginning on day one, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options* 401(k) retirement plan with 100% employer match up to 4%* Company-paid short-term and long-term disability coverage, along with group life insurance* Generous paid time off (PTO) and company holidays* Industry-leading learning and development opportunities* Opportunity to grow within a fast-growing healthcare technology organization* Collaborative, entrepreneurial culture focused on innovation, impact, and professional growth* Opportunity to directly contribute to healthcare transformation and provider successJoin **CureMD** - Where Innovation Meets Impact |Healthcare is evolving fast, and at CureMD, we're helping lead that transformation.We build powerful healthcare technology that enables providers to focus on what truly matters: delivering exceptional patient care. From advanced **Electronic Health Records (EHR)** and **Practice Management Systems** to innovative **Patient Engagement Solutions**, our platforms support healthcare organizations around the world.**Our people.**When you join CureMD, you're not just taking a job - you're joining a mission to transform how healthcare works globally.We've built a workplace where innovation thrives, ideas are welcomed, and collaboration is part of everyday life. Whether you're an experienced professional or launching your career, you'll find opportunities here to grow, lead, and make a meaningful impact.**What makes CureMD different**| Work on technology that improves healthcare worldwide| A culture built on innovation, collaboration, and inclusivity| Clear career growth and leadership development opportunities| Continuous learning and skill development| A strong focus on work-life balance| The chance to turn your ideas into real-world solutions**Your growth matters here**At CureMD, we invest in our people. Through training programs, mentorship, and leadership opportunities, we help you build a career - not just a role.Your contributions matter, your ideas are heard, and your growth is part of our success.Join a team that's building smarter, safer, and more accessible healthcare for everyone.**Be part of the future of healthcare. Be part of CureMD.**