Implementation Project Manager New York, New York, United States

Capital Rx, Inc.; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

A healthcare technology company is seeking an Implementation Project Manager to oversee the transition of new clients. The role involves establishing project plans, leading client communications, and ensuring successful onboarding experiences. Candidates should possess a Bachelor's degree and have 3+ years of experience in project management within the health plan sector. Opportunities for growth and development in a supportive environment are available.

Qualifications

• 3+ years of PBM / health plan experience in project management, client onboarding, and account management.
• Track record of leading cross-functional initiatives and driving high performance.
• Exceptional written and verbal communication skills required.

Responsibilities

• Oversee the effective transition of new clients to Capital Rx.
• Establish project plans and define client objectives.
• Lead client communications and presentations throughout implementation.

Skills

Project Management

Time Management

Communication

Organizational Skills

Education

Bachelor's degree or equivalent experience

Tools

MS Project

Excel

PowerPoint

Job description

Location: Remote (For Non-Local) or Hybrid (Local to NYC area)

Position Summary:

The Implementation Project Manager oversees effective, accurate and timely transition of new clients to Capital Rx. Establishes implementation project plans, defines, and gathers requirements, outlines project objectives, defines success and leads client communications and presentations throughout the implementation process.

Position Responsibilities:

Oversee effective, accurate and timely transition of new clients to Capital Rx

Establish implementation project plans, define and gather requirements, outline project objectives, and define success

Lead client communications and presentation throughout the implementation process, including, but not limited to, detailed and strategic guidance through documenting clients benefit design, communications strategy and trading partners data needs

Execute and review detailed benefit and communication testing to ensure accuracy

Maintain meticulous notes and constantly assess progress against key milestones

Proactively identify execution risks and develop solutions to address

Collaborate with internal and external subject matter experts (SME) to facilitate successful implementation

Build and maintain trusting relationships with clients and any associated third parties through superior customer service and oversight

Exceptional project / time management, prioritization,?and organizational skills to ensure customer satisfaction during the onboarding experience

Support development of internal implementation and project management best practices

Support general business needs, as assigned

Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance

Required Qualifications:

Bachelor’s degree preferred or equivalent experience

3+ years of PBM / health plan experience in project management, client onboarding, and/or account management

Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables

Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders

Exceptional written and verbal communication skills

Proficiency in MS Project, Excel, and PowerPoint

Preferred Qualifications:

Extremely flexible, highly organized, and able to shift priorities easily

Attention to detail & commitment to delivering high quality work product

Project Management Professional (PMP) Certification Preferred

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Salary Range

$85,000 - $100,000 USD

About Capital Rx

Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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