Implementation Project Manager-NetSuite

RF-SMART; Highlands Ranch, Jacksonville (CO, FL); On-site; USD 110,000 - 150,000; Full time

Job summary

RF-SMART in Highlands Ranch, CO (also Jacksonville, FL or Remote) is seeking a NetSuite Implementation Project Manager. You will plan projects and ensure delivery within deadlines, coordinating with clients and multi-disciplinary teams.

The role requires 5+ years of PM experience, ERP implementation familiarity, and strong communication, leadership, and problem-solving skills. Travel to client sites and remote collaboration as needed; you will craft project plans, RAID logs, and change requests

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Minimum 5+ years of project management experience.
• Experience with ERP implementations preferred.
• Ability to manage resources, timelines, scope, and client expectations.
• Strong written and verbal communication skills.

Responsibilities

• Manage resources, timeline, scope, and customer expectations.
• Coordinate project deliverables with cross-functional teams.
• Manage change requests, determine impact, and negotiate scope changes.
• Generate and deliver project plans and cost estimates to clients.
• Define functional and technical specs; support Go-Live planning and post Go-Live.
• Maintain project RAID logs.
• Support Sales to position solutions and provide project estimates.
• Serve as main point of contact for customers and escalations.
• Travel to client sites to gather requirements and deliver solutions.
• Coordinate resource allocation and capacity planning with managers.
• Identify process improvements to enhance delivery efficiency and satisfaction.

Skills

Project management

ERP implementations

Resource management

Cross-functional leadership

Client/stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Project

Smartsheet

Word

Excel

PowerPoint

Job description

NetSuite Implementation Project Manager

We exist to transform our customers and change lives

Highlands Ranch, CO, Jacksonville, FL or Remote (PST/MST preferred time zone)

Who We’re Looking For

The Project Manager has the responsibility of planning a project and seeing that it is completed successfully, within the given deadline. One needs to have excellent management skills to coordinate with the entire team and also with the clients and stakeholders. The Project Manager needs to be comfortable working on multiple projects at any given time and ability to handle challenging conversations.

What You’ll Do:

• Manage resources, timeline, scope, and customer expectations
• Manage project deliverables with cross functional teams
• Manage change requests, determine impact, and negotiate changes to project scope
• Generate and deliver project plans and cost estimates to client
• Manage and participate in the following project activities: define functional and technical specifications; unit and integration testing during a project; Go-Live planning and Support
• Maintain project RAID logs
• Support Sales staff to position solutions to customer prospects. Provide project estimates to support sales cycle
• Established as the main point of contact for the customer for both project communication and escalations
• Participate in post Go Live Project Management activities for key accounts
• Excellent written and verbal communication skills
• Excellent presentation and negotiation skills
• Ability to travel to client sites to facilitate requirements gathering as well as delivery of the solution will be required
• Coordinate resource allocation and capacity planning with Managers of Functional Consulting and Technical Consulting to optimize team utilization.
• Identify and recommend process improvements to enhance project delivery efficiency and customer satisfaction.

What You Bring:

• A Bachelor’s degree in a related field or equivalent work experience
• Minimum 5+ years Project Management experience
• Must be open to working PST/MST time zone
• Project Management experience with ERP implementations preferred
• Experience managing resources, timeline, scope and customer expectations
• Word, Excel, PowerPoint, Microsoft Project, and Smartsheet skills
• Experience with ERP Distribution applications. Manufacturing and/or Warehouse experience desired
• Some Technical or Application Development experience a plus
• Experience leading cross-functional teams in a professional services environment
• Experience managing remote/distributed teams and virtual customer relationships
• Strong problem-solving and critical thinking abilities
• Attention to detail with ability to see big picture
• Leadership and team motivation capabilities
• Time management and prioritization skills
• Ability to work under pressure and manage multiple competing priorities
• Experience with AI platforms is desirable

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Implementation Project Manager, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.