Implementation Manager

Trusaic; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare plans

401K plan

PTO + floating holiday

Job summary

Trusaic is seeking an Implementation Project Manager to lead client onboarding and the implementation of our PayParity product for enterprise customers. You will manage scope, timelines and stakeholder expectations, delivering high-quality results.

This role requires coordinating with Client Services, Data Science and Product teams, running weekly client calls and daily internal scrums, and building trusted advisor relationships to ensure successful deployments.

Qualifications

• 2–5 years of experience managing software implementation projects.
• Strong communication skills to engage clients and internal teams.
• Ability to manage multiple projects with competing priorities.
• Experience presenting complex statistical concepts to non-technical audiences.

Responsibilities

• Lead project planning and execution to meet scope and budget.
• Navigate large enterprise client organizations with PM excellence.
• Maintain project governance with stakeholders and risk management.
• Hold weekly client calls to discuss progress and updates.
• Hold daily internal scrums with Client Services, Data Science, and Product teams.
• Co‑lead weekly internal meetings and report status to clients.
• Build trusted advisor relationships and ensure successful implementations.

Skills

Project management

Client-facing

Communications

Attention to detail

Cross-cultural collaboration

Ambiguity tolerance

Job description

Who we are:

Trusaic is a regulatory compliance software company focused on creating better work environments, for everyone. Our mission is to help organizations create authentic change, whether that be by achieving pay equity, fostering a more diverse and inclusive workforce, increasing bottom lines, or offering more affordable healthcare.

Role Overview:

We are looking for a skilled Implementation Project Manager here at Trusaic! Our product is an enterprise software platform that addresses pay and opportunity equity with the mission of creating a better working world for all. In this role, you will be responsible for leading the delivery of client onboarding and implementation of our PayParity product.

Responsibilities:

• Accountable for project planning and execution, customer experience, and ensuring Trusaic delivery meets committed scope and budget
• Employ project management excellence to navigate the complex organizations of large enterprise customers
• Maintain excellence of project governance with internal and customer stakeholders, managing day-to-day project planning and execution, project scope, expectations and risks, and ensuring timelines are met and quality results are produced
• Hold weekly check-in calls with client teams to dialogue on current deliverables, questions, and next steps; provide updates to client on project implementation status
• Hold daily scrum calls with internal project team (Client Services, Data Science, Product Management) to track progress on imminent deliverables
• Co-lead weekly internal team meeting, documenting and presenting current status for all clients
• Build strong relationships with our clients, acting as a trusted advisor and project manager throughout implementation

Skills and Experience:

• 2-5 years of experience project managing clients through software implementation
• Strong attention to detail and accuracy, managing many schedules and priorities simultaneously
• Strong verbal and written communication skills and ability to engage with clients and internal workstreams
• Ability to work with little guidance on complex work steps and juggle many projects at once
• Ability to communicate complex statistical concepts and technical findings to non-technical audiences and participate effectively in client facing settings with varied interactions, requests, and diverse countries and cultures
• Ability to modulate discussions and areas of focus given the client team’s level of experience with pay equity reviews and quickly respond to client concerns
• Comfortable with ambiguity
• Comfortable with leading multiple client-facing calls weekly
• Familiarity with Human Resources/Compensation processes a plus

Compensation:

• Base Salary: $90,000 - $120,000 per year
• Healthcare Plans (medical, dental, and vision)
• 401K Plan: Eligibility for participation in the Company's 401K plan, for which you will become eligible effective on the first day of the month after completing sixty (60) days of employment. The 401K Plan is currently funded by employee contributions only
• Paid Time Off (PTO): fifteen (15) days of PTO on an annual basis, plus one floating holiday