Implementation Manager

Rundoo, Inc.; Chicago (IL); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

401k with Betterment

Unlimited PTO with 10 company paid holidays

Daily team lunches for those in the office

Learning materials and audiobook subscriptions

Job summary

Rundoo, Inc. is seeking a Project Manager to oversee the implementation of technology solutions for independent supply stores in Chicago. The successful candidate will manage all stages of the project, fostering client relationships and ensuring smooth onboarding. Required qualifications include project management experience, strong problem-solving skills, and a valid U.S. driver's license. The role is based in the River North office with a salary range of $86k to $107k, along with various benefits including full medical coverage and unlimited PTO.

Qualifications

• Experience in project management with strong attention to detail.
• Proactive problem-solver who can troubleshoot and resolve client challenges.
• Valid U.S. driver’s license and comfort with travel (1–2x a month, 1–3 days).

Responsibilities

• Project manage the full implementation process from kickoff to go-live.
• Build strong client relationships and deliver personalized, hands-on onboarding support.
• Ensure smooth handoffs with sales development and customer success teams.

Skills

Project management

Problem-solving

Communication

Job description

Our mission is to empower independent supply stores with best-in-class technology. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on‑premises systems. We’re aiming to help them modernize so that they can continue to thrive.

Responsibilities

• Project manage the full implementation process from kickoff to go‑live and post‑support.
• Build strong client relationships and deliver personalized, hands‑on onboarding support.
• Partner with sales development and customer success teams to ensure smooth handoffs.
• Provide excellent communication and consultative support throughout the process.

Qualifications

• Experience in project management with strong attention to detail.
• Proactive problem‑solver who can troubleshoot and resolve client challenges.
• Ability to become an industry expert through client work and independent learning.
• Valid U.S. driver’s license and comfort with travel (1–2x a month, 1–3 days).
• Will be based in our River North office in Chicago, working there 4 days a week.

Bonus

• Familiarity with or experience in paint, hardware, building materials, or construction supply.
• Comfortable adapting to a dynamic environment with shifting priorities.
• Prior experience in education.
• Experience driving change with customers adopting new workflows or systems.

Compensation

Base Salary: $86k – $107k (based on geography)
Equity package: $16k

Benefits

• Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
• 401k with Betterment
• Unlimited PTO with 10 company paid holidays
• Daily team lunches for those in office
• Learning materials and audiobook subscriptions