Implementation Lead & Project Manager - Corporate Actions

Broadridge; Newark (NJ); On-site; USD 90,000 - 100,000; Full time

Job summary

Broadridge is seeking a detail-oriented Implementation Lead to support onboarding and implementation of clients into CAIP and BPO Corporate Action and Dividend processing services. This role will serve as a key liaison between clients, operations, technology, and product teams to ensure successful delivery of implementation projects, smooth operational setup, and high-quality client experiences.

Responsibilities include leading end-to-end implementations, coordinating plans and milestones,

Qualifications

• PM and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Bachelor’s degree in Finance, Business, Operations, or a related field.

Responsibilities

• Lead end-to-end implementation of new clients and services related to corporate actions and dividend processing within CAIP/BPO environments.
• Coordinate project plans, milestones, deliverables, and governance across internal and external stakeholders.
• Manage client onboarding activities including requirements gathering, solution design, operating model setup, and readiness assessments.
• Act as the primary point of contact during implementation, ensuring clear communication and timely issue resolution.
• Support transition of processes from client teams or incumbent providers into the BPO operating model.
• Coordinate user acceptance testing, parallel testing, and implementation validation for new client setups or service changes.
• Ensure readiness across operations, systems, reporting, controls, and governance prior to go-live.

Skills

Project management

Stakeholder management

Analytical thinking

Communication skills

Organizational skills

Problem-solving

Education

Bachelor’s degree in Finance, Business, Operations, or related field

Job description

Broadridge is seeking a detail-oriented Implementation Lead to support onboarding and implementation of clients into CAIP and BPO Corporate Action and Dividend processing services. This role will serve as a key liaison between clients, operations, technology, and product teams to ensure successful delivery of implementation projects, smooth operational setup, and high-quality client experiences.

Responsibilities include leading end-to-end implementations, coordinating plans and milestones,