Implementation Engineer II — API & Cloud Integrations

Out in Science, Technology, Engineering, and Mathematics; Boston (MA); Hybrid; USD 105,840 - 169,344; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Discretionary PTO

Parental leave

Medical/Dental/Vision

Wellness programs

Learning & Development

Snacks in offices

Job summary

Axon is seeking a Solutions Architect to join our Software Solutions Delivery Team. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to public safety partners.

You’ll manage projects, scope technical work, and ensure timely delivery with high customer satisfaction. Location is hybrid with 30% travel; you will partner with product, engineering, sales, and agency stakeholders to meet goals and drive key outcomes using APIs,

Qualifications

• Bachelor's Degree highly preferred or equivalent work experience.
• 4+ years of experience in analyzing and developing technical systems and software solutions.
• Expert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems.
• Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred).
• Advanced understanding of cloud technologies as well as software development packages and data management tools.
• Advanced experience with APIs structures and systems integration (REST, SOAP).
• Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure).

Responsibilities

• Work as a client-facing member of the Software Solutions Delivery Team
• Work with a team of networking and software professionals to deliver Axon technology to clients across industries including public safety
• Analyze IT system architectures for scoping technical projects and recommending system improvements
• Manage technical projects remotely and at client sites
• Engage with client's technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems and Axon's products
• Recommend deployment plans for identified integrations that drive key outcomes
• Capture requirements, implement third-party solutions, document capabilities, and enable deployments
• Write code to leverage API capabilities to optimize implementation tasks

Skills

Networking knowledge

Technical project management

APIs (REST/SOAP)

Linux / containerization

Cloud technologies (AWS/Azure)

Python/Java

SQL

Communication skills

Education

Bachelor's Degree

Tools

Docker

REST API

AWS

Azure

Job description

Axon is seeking a Solutions Architect to join our Software Solutions Delivery Team. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to public safety partners.

You’ll manage projects, scope technical work, and ensure timely delivery with high customer satisfaction. Location is hybrid with 30% travel; you will partner with product, engineering, sales, and agency stakeholders to meet goals and drive key outcomes using APIs,