Implementation Engineer

Worth AI, Inc.; Orlando (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

401 (k)

Life Insurance

Unlimited Paid Time Off

9 paid Holidays

Work From Home

Free Food & Snacks (for those in Orlando, FL)

Job summary

Worth AI, Inc. is looking for a tech-savvy Implementation Engineer / Project Manager to ensure the successful deployment of AI technology in the FinTech sector. You will manage the implementation process and coordinate cross-functional teams to meet client needs.

The ideal candidate will possess a Bachelor's degree in Computer Science and experience in implementations. Benefits include a health care plan, 401(k), unlimited PTO, and work-from-home flexibility.

Qualifications

• Experience in implementation, preferably in software or startup environments.
• Basic understanding of AI technologies and their applications in the FinTech industry.
• Proven ability to work collaboratively within a team and independently in a fast-paced environment.

Responsibilities

• Lead the implementation process for newly acquired clients.
• Develop and manage project plans and timelines.
• Conduct customer training sessions and develop support materials.

Skills

SQL

Node.js

React

Communication skills

Problem-solving aptitude

Education

Bachelor’s degree in Computer Science, Engineering, or a related field

Tools

Project management tools

Job description

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities

• Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
• Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
• Develop and manage project plans, timelines, and deliverables to meet client expectations.
• Create and deliver technical product demonstrations tailored to specific business needs.
• Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
• Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
• Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
• Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
• Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience in implementation, preferably in software or startup environments.
• Basic understanding of AI technologies and their applications in the FinTech industry.
• Technical skills in SQL, Node.js, and React are vital
• Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Problem-solving aptitude and a customer-centric mindset.
• Proven ability to work collaboratively within a team and independently in a fast-paced environment.
• Familiarity with project management methodologies and tools is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401 (k)
• Life Insurance
• Unlimited Paid Time Off
• 9 paid Holidays
• Work From Home
• Free Food & Snacks (for those in Orlando, FL)