Implementation Engineer

Worth AI; Orlando (FL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

401 (k)

Life Insurance

Unlimited Paid Time Off

9 paid Holidays

Work From Home

Free Food & Snacks (for those in Orlando, FL)

Job summary

Worth AI is looking for a driven Implementation Engineer / Project Manager in Orlando, Florida, who will lead the deployment of innovative AI technology in the FinTech sector. This position entails managing client onboarding processes while closely collaborating with sales and customer success teams.

The ideal candidate will demonstrate technical skills in SQL, Node.js, and React, along with a Bachelor’s degree in a relevant field. The company offers flexible work arrangements, comprehensive healthcare, and unlimited paid time off.

Qualifications

• Experience in implementation, preferably in software or startup environments.
• Basic understanding of AI technologies and their applications in the FinTech industry.
• Strong communication skills, able to explain complex concepts to non-technical stakeholders.

Responsibilities

• Lead the implementation process for newly acquired clients.
• Develop and manage project plans, timelines, and deliverables.
• Conduct customer training sessions and develop support materials.

Skills

SQL

Node.js

React

Technical Communication

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities

• Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
• Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
• Develop and manage project plans, timelines, and deliverables to meet client expectations.
• Create and deliver technical product demonstrations tailored to specific business needs.
• Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
• Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
• Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
• Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
• Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience in implementation, preferably in software or startup environments.
• Basic understanding of AI technologies and their applications in the FinTech industry.
• Technical skills in SQL, Node.js, and React are vital
• Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Problem-solving aptitude and a customer-centric mindset.
• Proven ability to work collaboratively within a team and independently in a fast-paced environment.
• Familiarity with project management methodologies and tools is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401 (k)
• Life Insurance
• Unlimited Paid Time Off
• 9 paid Holidays
• Work From Home
• Free Food & Snacks (for those in Orlando, FL)