Implementation Consultant, Large Deployments Remote - United States

AlphaSense, Inc.; New York (NY); Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Performance-based bonus

Equity options

Generous benefits program

Job summary

AlphaSense, Inc. is seeking an Implementation Consultant for large deployments, focusing on onboarding and solution rollout for enterprise clients. This remote role requires at least 4 years of experience in a B2B SaaS environment, strong project management skills, and the ability to drive organizational change through effective implementation.

The candidate will be responsible for managing deployment phases, ensuring a smooth transition for clients, and analyzing deployment metrics. Preferred candidates should be familiar with project management tools and have excellent communication skills.

Qualifications

• At least 4+ years of experience in a B2B SaaS environment.
• Familiarity with change management and project management tools.
• Proficient in analyzing and interpreting deployment metrics.

Responsibilities

• Own the deployment phase with detailed project plans.
• Communicate progress and risks through regular meetings.
• Analyze implementation trends and provide actionable insights.

Skills

Client-facing implementation experience

Change management best practices

Project management tools proficiency

Data analysis and reporting

Operational efficiency

Communication skills

Tools

Linear

Jira

Asana

Rocketlane

Salesforce

Microsoft Excel

Google Sheets

Job description

Implementation Consultant, Large Deployments

Remote - United States

About AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Location

US Remote (Eastern/Central Preferred)

Reports to

Team Lead, Strategic Deployments

About the Role

We are seeking a highly organized, data‑driven, and client‑focused Implementation Consultant to join our growing Customer Success team at AlphaSense. This role will manage the onboarding and rollout of our solutions for both new and existing enterprise clients, serving as the bridge between the pre‑sale discussions and the onboarding experience for accounts. The role is foundational to our clients’ success and will focus on executing large deployments, building processes that scale, and translating client needs into actionable implementation plans.

Who You Are

• At least 4+ years of experience as a client‑facing implementation consultant or professional services consultant in a B2B SaaS environment
• Experience with change management best practices, ensuring a successful transition for client organizations after deployment
• Strong sense of seeing a project through completion and managing tasks; familiarity with project management tools (Linear, Jira, Asana, Rocketlane, etc.) and CRM software (Salesforce) for tracking deployments and client information is a must
• Ability to analyze deployment metrics, interpret key trends, and develop internal and external reports; proficiency in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data validation)
• Interest in identifying operational inefficiencies and driving organizational change through the development of scalable processes and documentation
• Excellent communication skills to persuade both senior client leadership and internal stakeholders to keep projects on track and mitigate risk

What You’ll Do

• Own the entirety of the deployment phase, including development of detailed project plans, defining critical milestones, and proactively mitigating risks to ensure a successful deployment
• Serve as the main point of contact for deployment activities, leading regular project status meetings, aligning resources (e.g., Sales, Marketing, Product, etc.), and communicating progress, risks, and deployment status
• Act as a resource for analyzing implementation trends, potential bottlenecks, and translating data into clear, actionable insights for both internal teams and external stakeholders
• Actively identify areas for improvement in our existing deployment methodologies, develop and document best practices and standardized playbooks, and implement scalable solutions to ensure a smoother, faster onboarding experience for all future clients
• Develop a strong understanding of the product, the persona of customers, the reason for investment, and how this maps back to the customer lifecycle

Base Compensation Range

$100,000 - $125,000 USD

Benefits

You may also be offered a performance‑based bonus, equity, and a generous benefits program.

Equal‑Employment‑Opportunity Statement

AlphaSense is an equal‑opportunity employer committed to a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to all aspects of employment at AlphaSense.