Senior Manager, Revenue Support Team

BetterCloud; New York (NY); On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Performance-based bonus

Equity options

Generous benefits program

Job summary

BetterCloud seeks a Manager for US Financial Services Pre-Sales based in New York City. You will lead a team of approximately 12 Pre-Sales Consultants, guiding them in product evaluations and developing new business opportunities.

The ideal candidate has over 5 years in sales or client success, with at least 2 years in a managerial role. This position offers a base compensation range of $135,000 – $150,000 and potential performance-based bonuses.

Qualifications

• 5+ years of work experience in sales or client success.
• Minimum of 2 years direct people management experience.
• Superior ability to develop positive relationships.
• High aptitude for learning complex technical knowledge.
• Proven effectiveness in time management and task prioritization.

Responsibilities

• Manage a team of 12+ Pre-Sales Consultants.
• Guide team in product evaluations and drive new business.
• Translate client challenges into compelling use cases.
• Collaborate with cross-functional teams to improve services.
• Maintain user-first mindset in evaluations.

Skills

Team Leadership & Development

Interpersonal Skills

Execution

Adaptability

Problem-Solving

Job description

About AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team

Pre‑Sales Consultants (PSCs) act as revenue support to our trusted partners and Account Executives, working closely with prospective clients to demonstrate the value of our platform and help win new business. They combine deep product knowledge, commercial acumen, industry experience and strong client intuition to run high‑impact evaluations. PSCs are problem‑solvers, storytellers, and product experts who thrive on helping customers make better and faster decisions. This role would manage the US Financial Services pre‑sales team which is a critical driver of growth.

About the Role

As the Manager for US Financial Services Pre‑Sales, you will lead a team of approximately 12 Pre‑Sales Consultants. Your focus will be guiding the team to:

• Partner with Account Executives to run seamless product evaluations and drive new business across key verticals
• Lead product demos, discovery calls, and tailored workshops to uncover and position value
• Translate client challenges into compelling use cases that showcase the power of AlphaSense
• Collaborate with Support, Sales, Product, and Content teams to close feedback loops and influence roadmap priorities
• Maintain a consultative, user‑first mindset throughout every evaluation, building trust and credibility with prospective clients and cross‑functional stakeholders

Who You Are

• Team Leadership & Development: Directly manage a team of 12+ Pre‑Sales Consultants responsible for supporting Account Executives in closing trials. This includes coaching and mentoring on development and best practices, establishing team accountability, and adapting your managerial style to effectively support and challenge each direct report
• Strategy & Growth: Evaluate and implement resource coverage models to support scalability, and proactively recruit top talent, upholding a high bar of excellence.
• Performance & Reporting: Provide transparency and strategic insight into team performance to management by consistently tracking and reporting key day‑to‑day metrics.
• Cross‑Functional Partnership: Build impactful relationships with cross‑functional leaders (Sales, Account Management, Sales Enablement, Product, Marketing, etc.) to drive successful business growth outcomes.

You are also someone who is:

• Curious & Driven: Passionate about learning, naturally curious, and always seeking the next challenge.
• A Role Model: Ambitious, leading by example, and demonstrating integrity and curiosity in all interactions.
• Experienced Problem‑Solver: Possessing significant experience working directly with users and clients to solve complex problems.
• Growth‑Minded: Comfortable giving and receiving 360 feedback, viewing it as a valuable gift for continuous improvement.

Required Qualifications

• Experience: 5+ years of work experience in sales or client success, including a minimum of 2 years of direct people management experience, where you were responsible for a team of at least 7 client‑facing professionals.
• Adaptability: High aptitude and willingness to learn complex technical knowledge on the job, necessary to support our diverse client base.
• Interpersonal Skills: Superior ability to develop and maintain positive relationships and rapport with people, coupled with a proactive demeanor.
• Execution: Proven effectiveness in time management, task prioritization, and maintaining attention to detail, even under pressure.
• Work Style: Interest and ability to work autonomously within a small, fast‑growing company.

Base Compensation Range: $135,000 – $150,000 USD

You may also be offered a performance‑based bonus, equity, and a generous benefits program.

Equal‑Opportunity Employer

AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.