Implementation Consultant

Intapp; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Complimentary lunches

Fully stocked kitchens

Wellness benefits

Flexible time off

Family-formation benefits

Volunteer time off

Donation matching

Training reimbursement

Job summary

Intapp is seeking an Implementation Consultant in the United States to own the client onboarding journey from kickoff through go-live, building relationships, configuring the platform, and turning bespoke real estate processes into a working system you trust.

You will lead discovery, data migration, and training, coordinate with client teams and internal engineering, and feed insights back to product to shape the roadmap.

Qualifications

• 2+ years in real estate development/finance, software implementation, solutions consulting, or client onboarding.
• Experience with real estate workflows: land acquisition, due diligence, entitlement, development budgets.
• Experience configuring SaaS platforms (CRM, deal management, or PM systems).
• Strong project management instincts and clear communication with varied audiences.

Responsibilities

• Manage the client onboarding journey — kickoff, discovery, configuration, testing, training, and go-live.
• Own and manage the client relationship and drive adoption post-launch.
• Configure the system of record with workflows, reports, and folder structures reflecting best practices.
• Translate bespoke real estate processes into Intapp Properties workflows.
• Lead discovery sessions to document current-state processes and data sources.
• Coordinate data migration and integrations; deliver training for self-sufficiency at go-live.
• Feed client insight back to product and engineering to shape the roadmap.

Skills

Real estate development

Software implementation

Solutions consulting

Client onboarding

Project management

Clear communication

Consultative mindset

Tools

CRM systems

Deal management systems

Project management software

Job description

About the role

Intapp Properties is the system of record for real estate teams managing land acquisition, development, and asset workflows. As an Implementation Consultant, you own the client onboarding journey from kickoff through go-live — building the relationship, configuring the platform, and turning each client’s bespoke real estate processes into a working system they trust. This role sits at the intersection of consulting, product expertise, and real estate domain knowledge. You’ll be the client’s primary guide and advocate, and the person accountable for a successful, on-time launch.

What you’ll do

• Manage the overall client onboarding journey — plan and run kickoff, discovery, configuration, testing, training, and go-live, keeping stakeholders aligned on scope and timeline.

• Own and manage the client relationship — serve as the primary point of contact, build trust with executives and end users, and drive adoption well past launch.

• Configure the client’s system of record based on industry best practices — objects, fields, calculations, approval workflows, reporting, and folder structures that reflect how leading real estate firms operate.

• Translate bespoke real estate processes into the platform — model each client’s unique acquisition, development, and investment workflows in Intapp Properties without losing what makes their process work.

• Lead discovery and requirements sessions to document current-state processes, data sources, and approval chains.

• Coordinate data migration and integrations with client teams and internal engineering. Deliver training and enablement so client teams are self-sufficient at go-live.

• Feed client insight back to product and engineering to shape the roadmap.

What you’ll bring

• 2+ years in real estate development / finance, software implementation, solutions consulting, or client onboarding — ideally in commercial real estate, homebuilding, or proptech.

• Working knowledge of real estate workflows: land acquisition, due diligence, entitlement, development budgets, investment committee approvals, or asset management.

• Experience configuring SaaS platforms (CRM, deal management, or project management systems); comfort with structured data, formulas, or light scripting is a plus.

• Strong project management instincts — you keep multiple onboardings moving and flag risk early.

• Clear, confident communication with audiences from analysts to executives.

• A consultative mindset: you ask why before you build, and you push back with best practices when a request would create long-term pain.

Why this role

You’ll join a team defining how real estate firms run their most important workflows, with direct influence on client outcomes and product direction. Every i

What you will gain:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.

• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.

• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity. In addition to base salary, variable compensation and equity may also be included.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.