Implementation Consultant

Intuit; Sacramento (CA); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit is seeking skilled Implementation Experts to join our Customer Success team, focusing on the Intuit Enterprise Suite (IES). You will guide complex business customers through setup, configuration, and integration, ensuring rapid value realization and high adoption.

Strong accounting background, multi-entity experience, and QuickBooks proficiency are essential for success. You will manage end-to-end implementations, coordinate data migrations, and train clients on features and reporting

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration or related field, or active tax credential.
• Minimum 5+ years of software implementation or consulting experience in financial software.
• Advanced understanding and hands-on experience with Intuit Enterprise Suite (IES).
• Familiarity with QuickBooks Desktop is desirable.
• Experience with QuickBooks Online/Payroll/Payments required or highly beneficial.
• Strong accounting principles knowledge, incl. multi-entity environments.
• Excellent communication and consultative skills.

Responsibilities

• Lead end-to-end implementation of IES for complex customers.
• Configure IES core accounting, payroll, and payments functionalities.
• Coordinate data migration and system integrations.
• Provide expert guidance and training on features, reports, and dashboards.
• Collaborate with cross-functional teams to resolve issues and ensure onboarding success.
• Advise on best practices and customize settings for clients.

Skills

Client consultation

Needs assessment

Project management

Accounting principles

Multi-entity accounting

Communication skills

Problem-solving

Training and mentoring

Education

Bachelor’s degree in Accounting, Finance, Business Administration

Active Tax Credential (Enrolled Agent, CPA)

Tools

Intuit Enterprise Suite (IES)

QuickBooks Desktop

QuickBooks Online

QuickBooks Payroll

Payments

Job description

Overview
Intuit is seeking highly skilled and experienced Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES) customer base. This is a critical role focused on ensuring our IES customers achieve rapid time-to-value and maximize their investment in Intuit's robust platform. You will be instrumental in transforming our customer onboarding experience from fragmented to frictionless, as outlined in our strategic initiatives. As an IES Implementation Expert, you will be the trusted expert responsible for guiding our complex business customers through the successful setup, configuration, and integration of the Intuit Enterprise Suite. This role requires a deep blend of technical product expertise across the IES ecosystem and a strong understanding of accounting principles, particularly in multi-entity environments. You will directly impact customer satisfaction, feature utilization, and overall product adoption.

Overview
Intuit is seeking highly skilled and experienced Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES) customer base. This is a critical role focused on ensuring our IES customers achieve rapid time-to-value and maximize their investment in Intuit's robust platform. You will be instrumental in transforming our customer onboarding experience from fragmented to frictionless, as outlined in our strategic initiatives. As an IES Implementation Expert, you will be the trusted expert responsible for guiding our complex business customers through the successful setup, configuration, and integration of the Intuit Enterprise Suite. This role requires a deep blend of technical product expertise across the IES ecosystem and a strong understanding of accounting principles, particularly in multi-entity environments. You will directly impact customer satisfaction, feature utilization, and overall product adoption.
Responsibilities

• Client Consultation & Needs Assessment: Work closely with IES customers to understand their unique business needs, financial processes, and existing systems to tailor and optimize their IES setup.
• IES Implementation & Configuration: Lead the end-to-end implementation of IES, including core accounting, payroll, and payments functionalities. This involves supporting the customer through system configuration, coordinating data migration (simple to complex), and ensuring proper integration with other systems.
• Implementation Project Management: Successfully manage and prioritize multiple complex customer implementations and engagements simultaneously, ensuring all accounts move toward successful and timely platform adoption
• Product Expertise & Training: Provide expert guidance and hands-on training to clients and their teams on how to effectively leverage IES features, tools, and reporting capabilities. Address customer queries and troubleshoot technical issues that arise during implementation.
• Multi-Entity Accounting Specialization: Apply advanced accounting expertise to support the customer through configuring IES for multi-entity companies, ensuring accurate financial reporting and streamlined operations across consolidated entities.
• Issue Resolution & Orchestration: Collaborate with internal teams (e.g., product support, professional services, sales, CSMs) to resolve complex customer challenges and ensure a seamless onboarding journey. Act as a central point of contact for implementation-related activities.
• Best Practices & Customization: Advise clients on best practices for using IES and customize settings, reports, and dashboards to meet specific business requirements.
• Feedback Loop: Capture and relay customer feedback to product and engineering teams to drive continuous improvement of the IES platform and implementation processes
• Proactive Solution Sourcing: Demonstrate a tenacious drive to find solutions for complex customer challenges, proactively seeking and developing workarounds or alternatives when standard resolutions are not immediately available.
  

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field AND/OR a Active Tax Credential (Enrolled Agent, CPA) required.
• This role requires a min of 30 hours per week, working 5 days a week from Monday-Friday.
• QuickBooks certification(s) preferred
• Minimum of 5+ years of experience in software implementation or consulting, with a strong focus on financial software.
• Advanced understanding and hands-on experience with the Intuit Enterprise Suite (IES).
• Familiarity with QuickBooks Desktop is highly desirable.
• Demonstrated expertise in QuickBooks Online, QuickBooks Payroll, and Payments
• Strong understanding of accounting principles and practices, with at least 3 years of direct experience working with multi-entity companies.
• Proven ability to manage complex projects and multiple customer engagements simultaneously.
• Exceptional problem-solving skills, with a keen eye for detail and accuracy.
• Excellent communication, interpersonal, and consultative skills, with the ability to translate technical concepts into easily understandable terms for diverse audiences.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The Expected Base Pay Range For This Position Is
Sacramento $36.5 - $49.5