Implementation Consultant

Specright; Chicago (IL); Remote; USD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking an Implementation Consultant to join their dynamic team. This role involves collaborating with clients to design and implement Specification Data Management solutions, ensuring successful project execution. The ideal candidate will possess strong technical skills, particularly in Salesforce.com administration, and have a passion for driving customer success. You will engage with diverse industries, providing best practice recommendations and facilitating business transformation. This is an exciting opportunity to make a significant impact in a rapidly evolving field, while working in a supportive and collaborative environment.

Qualifications

• 3+ years of technical experience in manufacturing or hi-tech.
• Experience with Salesforce.com administration and software configuration.

Responsibilities

• Define and document solution design and user stories for customer solutions.
• Consult and guide customers to support business transformation.

Skills

Salesforce.com administration

Software configuration

Business Requirements Documentation

Data mapping

Process flow diagrams

SaaS hybrid implementation methodology

Job description

Location: Remote

Job Overview

Specright is looking to hire an Implementation Consultant within our Implementation Team. In this role you will be responsible for collecting customer requirements, designing, and implementing Specification Data Management solutions of customer accounts.

You will collaborate with our customers while providing best practice recommendations, developing solution designs and ensuring success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success and Software Engineering.

About Specright

Specright is the first purpose-built, patented platform for Specification Management. Whether it's

packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more. Recognized as a leader in Specification Management, Specright was named to the Deloitte Fast Technology 500 list in 2024, one of Fast Company's Most Innovative Companies for 2023, had three executives honored as Supply & Demand Chain Executive Pros to Know in 2023 and won Food Logistics' 2022 Top Software & Technology Provider award. For more information, visit: www.specright.com.

Roles & Responsibilities

• Responsible for the requirement creation and solution design of customer solutions and ensuring implementation success for projects in varying business size, including enterprise.
• Define and document solution design, user stories and requirements inclusive of configuration, custom development and data migration
• Work with the Solution Data Architect & Project Manager to define a scope and deliverables for a successful implementation
• Consult, lead, and guide customers with best practices to support customers in business transformation and process optimization as part of a Specright implementation
• Help customers transform their business with SDM technology
• Configure objects, layouts, and workflows in Specright with Salesforce.com admin functions
• Perform quality assessments against requirements and acceptance criteria
• Assist with data imports, quality checks, and verification of client data
• Work one-on-one with clients in the following industries: beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals
• Train and mentor new members within the team, for product and industry best practice
• Conduct weekly technical training and/or mentorship for the team
  
  

Basic Qualifications

• 3+ years of technical experience required (or equivalent) within manufacturing, HLS, or hi-tech
• Salesforce.com admin experience required
• Software configuration and/or development experience
• Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration and deployment
• Experience with SaaS hybrid implementation methodology
  
  

Preferred Qualifications

• Ability to present to C-level executives and leadership
• Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging or Supply Chain highly preferred
• Customer oriented and phenomenal at building client and project team relationships
  
  

Soft Skills

• Be an active learner
• Ability to communicate in business terms with customer and technical terms with implementation teams
• The desire to dive head first into new technology and provide recommendations of other technologies to help solve customer business challenges
• Able to manage multiple projects at once
• Fast learner, team player, can-do attitude, highly organized, execution-oriented
• Strong attention to detail
• Highly accountable to deliver tasks on time or early
• Thrives in tackling challenges and able to identify possible solutions