Implementation Analyst - Summit Medical Group

Summit-Medical-Group,-P.l.l.c.; Knoxville (TN); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Summit Medical Group in Knoxville, TN is recruiting an Implementation Analyst for a full-time, hybrid role requiring travel. You will implement Athena EHR and related systems for onboarding new sites, guide users, and develop educational materials.

The position requires a Bachelor’s degree in IT/related field and at least five years of hands-on experience with Athena EHR. Master’s in Healthcare IT is a plus; confidentiality and compliance are essential.

Qualifications

• Bachelor’s Degree in Business Systems, IT, CIS or related field required.
• Minimum of five years hands-on experience implementing and supporting Athena EHR applications.

Responsibilities

• Plan, structure, implement, customize, and monitor Athena EHR and related systems for onboarding new sites.
• Assess customer and business process requirements to support Quality programs.
• Identify workflow gaps and communicate solutions.
• Develop processes, protocols, and procedures ensuring regulatory compliance and confidentiality.
• Perform related work and special projects as assigned.

Skills

Workflow analysis

User training

Healthcare IT knowledge

Requirements gathering

Education

Bachelor’s degree in Business Systems / IT / CIS or related field

Tools

Athena EHR

Job description

Implementation Analyst - Summit Medical Group

Job Category: Administration

Requisition Number: IMPLE002533

• Posted : September 18, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Knoxville, TN 37909, USA

Description

Summit Medical Group is recruiting for an Implementation Analyst. This is a full time opportunity and travel is necessary. The position provides implementation of all newly joining sites, practice assessments, user guidance, and educational materials.

Examples of Duties (List does not include all duties assigned)

• Planning, structuring, implementing, customizing, and monitoring Athena EHR (Electronic Health Records) Information Systems, Practice Management Systems, Patient Engagement, and Clinical Applications, specifically for onboarding and execution of new applications is required. REQUIRED experience with Athena EHR.
• Assesses customer and/or business process requirements; analyzes structure and flow of clinical workflows to ensure defined and trained workflows support business needs to include proper capture of data needed for Quality programs.
• Identifies, communicates, and facilitates workflow gap opportunities.
• Creates, develops, and oversees processes, protocols, and procedures, ensuring compliance with applicable federal and state regulations and to minimize financial liability of the company.
• Adheres to all appropriate aspects of the corporate compliance program.
• Maintains strictest confidentiality.
• Performs related work and special projects as assigned.

Education

Bachelor’s Degree in Business Systems, Information Technology, Computer Information Systems, or a related field. BSN, Education/Teaching, other related IT or Clinical fields, and/or equivalent on the job experience as manifested through a minimum of five years hands‑on work in the field of implementing and supporting Athena EHR applications required. Master of Healthcare Administration (MHA), Healthcare IT (HIT), or Healthcare Informatics a plus

Experience

Five years experiential knowledge of clinical and non-clinical healthcare operations and managerial or supervisory experience is desirable.Experience administering multiple different Clinical IT systems from multiple vendors is required.

Equal Opportunity Employer
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