Intermediate Clinical Applications Analyst (Hospital Orders, Documentation)

Baptist; Memphis (TN); On-site; USD 80,000 - 100,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis, TN is seeking a qualified professional for the implementation and support of Baptist OneCare. This role requires at least five years of relevant experience in healthcare systems and proficiency in software design and integration.

Responsibilities include facilitating the implementation of projects, analyzing and resolving software-related issues, and supporting ongoing application needs. Candidates should hold an Epic certification and preferably a bachelor's degree.

Qualifications

• Minimum of five years of relevant experience in healthcare issues and systems.
• Education of a certificate program or two‑year college degree.
• Proficiency in performing Information Technology assessments.

Responsibilities

• Facilitates implementation of Baptist OneCare and associated projects.
• Analyzes problems, recommends improvements, and develops action plans.
• Completes testing of software applications using established standards.
• Provides ongoing support of Epic and other applications.
• Completes assigned goals.

Skills

Healthcare systems knowledge

Software design and integration

Project management

Information Technology assessment

Education

Epic certification

Bachelor's degree

Job description

Overview

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare (Epic). Perform workflow assessments, capture business needs and analyze internal business system to determine functional requirements for optimal utilization. Possess clinical, financial, technical or application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to callback, and on‑call as required. Perform other duties as assigned.

Responsibilities

• Facilitates implementation of Baptist OneCare and associated projects to meet organizational objectives and strategies.
• Analyzes problems, recommends improvement and develops appropriate action plans utilizing Baptist Management System Tools to promote transformation and ensure successful implementation.
• Completes testing of software applications using established standards and protocols.
• Provides ongoing support of Epic and other applications under area of responsibility.
• Completes assigned goals.

Experience

Minimum Required

• Proven combination of experience that demonstrates knowledge of healthcare issues, systems issues, software design and integration. Minimum of five years of relevant experience or combination of experience and education.

Preferred/Desired

• Experience in project management and/or system implementations.

Education

Minimum Required

• Education from an accredited institution or experience as listed. Education of certificate program or two‑year college degree; Completion of Epic certification within 90 days of completing training.

Preferred/Desired

• Bachelor's degree.

Training

Preferred/Desired

• Project management or Information Technology training.

Special Skills

Minimum Required

• Proficiency in communicating and performing the techniques of information systems assessment and implementation. Proficiency in communicating and performing Information Technology assessments.