Implementation Analyst: Logistics IT Liaison & Training

GXO Logistics, Inc.; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. in Kansas City, MO is seeking an Implementation professional to bridge Operations and IT in a logistics environment. You’ll define business requirements, coordinate testing, and train users on new software tools to support our distribution network.

Join a team that values collaboration, hands-on problem solving, and clear communication with customers and colleagues. A related bachelor’s degree and 1 year of implementation experience are preferred, with opportunities for

Qualifications

• Bachelor’s degree in a related field or equivalent related work or military experience.
• 1 year of experience in logistics system implementation.
• Distribution/warehousing experience.
• Knowledge of automated software systems and implementation.
• Knowledge of Warehouse Management Systems (WMS), order management applications and database systems.
• It’d be great if you also have SAP and strong change management skills, plus 5 years of WMS configuration experience.

Responsibilities

• Define business requirements for software, develop and conduct training and resolve discrepancies to achieve company and customer objectives.
• Coordinate the collection, documentation and communication of business requirements and best practices to the IT team.
• Conduct training for software maintenance, startups and upgrades.
• Create training documents and resources for system users.
• Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions as needed.
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met.

Education

Bachelor’s degree or equivalent

Tools

SAP

WMS

Microsoft Excel

Job description

GXO Logistics, Inc. in Kansas City, MO is seeking an Implementation professional to bridge Operations and IT in a logistics environment. You’ll define business requirements, coordinate testing, and train users on new software tools to support our distribution network.

Join a team that values collaboration, hands-on problem solving, and clear communication with customers and colleagues. A related bachelor’s degree and 1 year of implementation experience are preferred, with opportunities for