Implant Account Technologist — Customer Tech Strategist

Applied Materials; Gloucester (MA); On-site; USD 148,000 - 203,500; Full time

Benefits offered by this job

Comprehensive benefits package

Relocation support

Bonus and stock award program

Job summary

A global leader in material engineering is seeking a full-time technical expert to lead technology transfer and customer engagement in Gloucester, MA. The successful candidate will enhance customer satisfaction while driving innovative solutions across complex projects. Responsibilities include resolving field process issues and communicating strategic positions with customers. A supportive work culture and competitive salary within the $148,000 - $203,500 range are offered, alongside relocation eligibility and a comprehensive benefits package.

Qualifications

• Regarded as the technical expert in their particular field.
• Demonstrates in-depth and/or breadth of expertise in own discipline.
• Leads projects with notable risk and complexity.

Responsibilities

• Develops and transfers technology to customers based on their requirements.
• Defines product strategy and identifies gaps.
• Leads customer engagements at development and manufacturing sites.
• Resolves complex field process issues.
• Manages customer satisfaction and enhances product reputation.

Skills

Technical expertise

Communication skills

Problem-solving skills

Project leadership

Job description

A global leader in material engineering is seeking a full-time technical expert to lead technology transfer and customer engagement in Gloucester, MA. The successful candidate will enhance customer satisfaction while driving innovative solutions across complex projects. Responsibilities include resolving field process issues and communicating strategic positions with customers. A supportive work culture and competitive salary within the $148,000 - $203,500 range are offered, alongside relocation eligibility and a comprehensive benefits package.