Human Resources Generalist

Tech Etch; Plymouth (MA); On-site; USD 130,000 - 184,000; Full time

Benefits offered by this job

Competitive Pay with Bonus Potential

Employee Stock Ownership

20 Vacation Days + 10 Holidays

Low-Cost Medical, Dental, Vision, and Voluntary Life Insurance

401k with Company Match

Professional Development & Career Advancement

Job summary

Tech Etch is seeking a Global Account Manager to lead global sales initiatives, focusing on the MedTech industry. This role involves managing the full commercial lifecycle, including P&L performance, contract strategy, and customer partnerships.

The ideal candidate will have significant experience in sales strategy and contract negotiation. Benefits include competitive pay, employee stock ownership, and a comprehensive wellness program.

Qualifications

• Proven leadership in driving global sales strategy and profitable growth.
• Strong experience managing P&L performance and account-level financials.
• Deep knowledge of the MedTech industry and regulatory environment.

Responsibilities

• Develop and execute global account strategies to drive revenue growth.
• Build strong customer relationships and manage account planning.
• Lead contract negotiation and management.

Skills

Leadership in global sales strategy

P&L performance management

Contract negotiation

Knowledge of MedTech industry

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree in engineering, business, finance, or related field

Job description

Who We Are Founded in 1964, Tech Etch specializes in manufacturing precision‑engineered components and flexible printed circuits for the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long‑term partnerships between our employee‑owners and the industry leaders we serve. Our employees make up a united team of individuals who value positivity, teamwork, and growth with a mission to advance their skillsets and success. Tech Etch operates facilities in Plymouth, MA; Fall River, MA; and Litchfield, MN.

About the Job

The Global Account Manager leads the strategy and execution of global sales initiatives for key multi‑national customers, with a strong focus on the MedTech industry. This role drives profitable growth by aligning customer needs with Tech Etch’s capabilities in manufacturing services, precision components, and engineering collaboration.

This position owns the full commercial lifecycle, including P&L performance, contract strategy, and long‑term customer partnerships, and works cross‑functionally to support programs from product concept and design through full‑scale production. As a senior leader, the Global Account Manager plays a key role in expanding strategic accounts and positioning Tech Etch as a trusted design and manufacturing partner.

Shift: Monday‑Friday 8 AM‑5 PM.

Responsibilities

• Develop and execute global account strategies to drive revenue growth, profitability, and long‑term customer retention, particularly within MedTech
• Build strong customer relationships and position Tech Etch as a partner in product design, development, and manufacturing services
• Own P&L performance and lead account planning, forecasting, and growth initiatives
• Partner with product development engineers and customers to support programs from concept through production
• Identify and expand opportunities aligned to customer roadmaps and Tech Etch’s manufacturing and technology capabilities
• Lead contract negotiation and management, including commercial terms and long‑term agreements
• Collaborate cross‑functionally (engineering, operations, quality) to ensure successful execution and customer satisfaction
• Provide direction to internal teams and manufacturer representatives supporting global accounts

Qualifications

• Bachelor’s degree in engineering, business, finance, or related field
• Proven leadership in driving global sales strategy and profitable growth within complex customer environments
• Strong experience managing P&L performance, forecasting, and account‑level financials
• Expertise in contract negotiation and management, including commercial and legal considerations
• Deep knowledge of the MedTech industry, including product lifecycle, market dynamics, and regulatory environment
• Experience partnering with product development engineers to bring products from concept through production
• Strong understanding of manufacturing services, including contract manufacturing and precision component solutions
• Knowledge of medical device, aerospace, and/or highly regulated industries
• Ability to lead cross‑functional collaboration across engineering, operations, and commercial teams
• Excellent communication and relationship management skills

Organizational Responsibility

• The global account manager position provides a strategic sales responsibility for managing critical Tech‑Etch key global customers, which includes management of customer, internal resources, and manufacturer’s reps.

Travel

• Domestic travel with some international travel equaling 15%–20% of his/her time.

Benefits

• Competitive Pay with Bonus Potential
• Employee Stock Ownership
• 20 Vacation Days + 10 Holidays
• Low‑Cost Medical, Dental, Vision, and Voluntary Life Insurance
• Flex Spending Accounts
• 401k with Company Match
• Wellness Incentive Program
• Employee Assistance Program
• Professional Development & Career Advancement Pathways
• Tuition Assistance Program
• Quarterly & Personal Performance Bonus Opportunities

Equal Opportunity Employer/Veterans/Disabled

Salary Range: $130,000–$184,000. This is the full salary range for the position. Final compensation will be determined based on factors such as experience, skills, education, and internal equity.