Impactful Youth Case Manager, COACHES Program

St Augustine Youth Services Inc; Saint Augustine (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Two Weeks PTO

Personal Mental Health Day

401(k) Employer match

Tuition Reimbursement

Job summary

St. Augustine Youth Services seeks a Targeted Case Manager for the COACHES Program in St. Augustine, FL.

This full-time, M-F daytime role supports children with serious emotional and behavioral needs, coordinating services with families, schools, and treatment teams. You will complete assessments, develop service plans, and monitor outcomes under Florida Medicaid guidelines, linking families to resources and advocating for needed services.

Qualifications

• Eligible to obtain the CBHCM credential within 30 days of hire
• Complete AHCA Targeted Case Management training within required timeframes
• Knowledge of community resources and behavioral health services
• Excellent communication, documentation, and organizational skills
• Valid Florida driver's license with acceptable driving record

Responsibilities

• Serve as the Targeted Case Manager for approximately 1–3 children
• Complete assessments and develop, update, and monitor individualized service plans
• Provide the five core functions: Planning, Assessment, Linking and advocacy, Monitoring, Discharge planning
• Coordinate services with families, providers, schools, and community partners
• Attend MDT/IPT, school and provider meetings and document progress
• Maintain accurate client records and reports
• Assist with program data and reporting as needed
• Participate in supervision and team meetings
• Follow SAYS policies and state/federal requirements

Skills

Effective communication

Documentation skills

Organizational skills

Education

Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or related field

Bachelor's degree in related field + 1 year experience with children with serious emotional disturbances

Job description

St. Augustine Youth Services seeks a Targeted Case Manager for the COACHES Program in St. Augustine, FL.

This full-time, M-F daytime role supports children with serious emotional and behavioral needs, coordinating services with families, schools, and treatment teams. You will complete assessments, develop service plans, and monitor outcomes under Florida Medicaid guidelines, linking families to resources and advocating for needed services.