Impactful Workers’ Compensation Claims Specialist

W. R. Berkley; Manassas (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Robust benefits package

Job summary

BerkleyNet in Manassas, VA is seeking a seasoned workers’ compensation claims professional to investigate, reserve, pay, and manage complex claims end-to-end. You will work with injured workers, providers, and attorneys to ensure timely outcomes and regulatory compliance.

The role requires 3–5 years of claims experience, strong communication and analytical skills, and the ability to collaborate across departments. A competitive salary and robust benefits are offered with occasional travel.

Qualifications

• 3 - 5 years of experience handling workers’ compensation claims.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship building skills.
• Exceptional time management and organization skills.
• Strong analytical and critical thinking skills.
• Ability to work independently and strategically problem solve.
• Ability to diplomatically manage conflict.
• Ability to develop relationships within the organization and work effectively across departments.
• Strong discretion and integrity in dealing with highly confidential and sensitive information.
• Detail oriented.

Responsibilities

• Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders.
• Calculate and set timely financial reserves and manage reserve adequacy.
• Record and code demographics, job and accident information in the claims system.
• Issue timely payments to injured workers, providers and vendors.
• Coordinate medical treatment to ensure timely rehabilitation.
• Negotiate settlements within designated authority with injured workers and attorneys.
• Serve as SME on the Workers’ Compensation Act, adjudication process, and regulatory compliance.
• Identify and manage subrogation and recovery opportunities.
• Communicate claim activity and status updates to policyholders and interested parties.
• Attend hearings, conferences and training sessions.
• Occasionally travel for hearings and trainings.

Skills

Communication

Interpersonal skills

Time management

Analytical thinking

Independent work

Conflict management

Cross-department collaboration

Discretion

Attention to detail

Education

Bachelor's degree or equivalent insurance industry work experience

AIC, ARM, CCP, or CPCU designation preferred

Job description

BerkleyNet in Manassas, VA is seeking a seasoned workers’ compensation claims professional to investigate, reserve, pay, and manage complex claims end-to-end. You will work with injured workers, providers, and attorneys to ensure timely outcomes and regulatory compliance.

The role requires 3–5 years of claims experience, strong communication and analytical skills, and the ability to collaborate across departments. A competitive salary and robust benefits are offered with occasional travel.