Impactful Training & Certification Operations Coordinator

South Carolina Department of Juvenile Justice; Columbia (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Employee Assistance Program (EAP)

Health, dental, and life insurance

15 days annual leave

15 days sick leave

13 paid holidays

State retirement plans and deferred‑c"

Discount Programs like TicketatWork

Job summary

South Carolina Department of Juvenile Justice (DJJ) seeks an Administrative Coordinator for the Training and Certification Division to manage administrative operations across multiple programs, maintain training documentation, and provide centralized support to staff, learners, instructors, and stakeholders. The role ensures accurate records, timely communications, and effective program delivery.

Responsibilities include coordinating training schedules, maintaining rosters, conducting QA

Qualifications

• A high school diploma and relevant experience in business management, public administration, or administrative services. A bachelor's degree may be substituted for the required work experience.
• Proficient in computer applications, to include Microsoft Word, Excel, PowerPoint.
• Knowledge of laws, regulations and policies relevant to agency.
• Knowledge and experience with training principles and techniques.
• Ability to plan, organize and communicate effectively both verbally and in writing.
• Ability to analyze data and present ideas effectively.
• Knowledge and experience with modern office practices, procedures, and equipment.
• Ability to coordinate diverse administrative functions.
• Ability to exercise good judgment and discretion and establish and maintain effective working relationships.

Responsibilities

• Serves as the Administrative Coordinator for the Training and Certification Division, coordinating administrative operations across Security and Operations, Community Services, Clinical Services, New Employee Orientation (NEO), In-Service, and Allied Contract Staff training programs.
• Serves as a central point of contact for staff, learners, instructors, and stakeholders; coordinates communication and training documentation; provides customer support; and maintains knowledge of training schedules, activities, and logistics to support daily operations and training delivery.
• Provides administrative coordination and operational support for the Division by managing training records, data entry, reporting, and documentation processes.
• Maintains confidential and sensitive records; develops, distributes, and maintains training materials and related documentation; and coordinates correspondence while identifying issues and recommending process improvements to support efficient division operations.
• Maintains training rosters and tracking systems.
• Conducts routine fidelity and quality assurance reviews of training records, identifies discrepancies, and communicates corrective actions to ensure the accuracy and integrity of training data.
• Coordinates administrative functions that support Training and Certification operations.
• Serves as the division liaison for facility maintenance requests, monitors issue resolution, and coordinates follow-up activities to ensure timely completion.
• Coordinates and documents agency fire inspections for the division and maintains records for required certifications and training completions.
• Utilizes technology and tracking systems to support operational efficiency, records management, and reporting requirements while ensuring training resources and equipment are maintained and available to support program delivery.
• Compiles, analyzes, and maintains training-related reports, statistics, and operational data to support decision-making, compliance, and program effectiveness.
• Maintains records related to Training and Certification policies, procedures, and administrative processes.
• Provides information regarding training programs, policies, and procedures to staff and stakeholders.
• Conducts quality assurance and fidelity reviews of training documentation, records, and data systems to ensure accuracy, completeness, consistency, and timely processing in accordance with agency requirements.
• Performs other related job duties as needed or required to support the division or the agency.

Skills

Communication skills

Planning and organizing

Data analysis

Discretion and judgment

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

South Carolina Department of Juvenile Justice (DJJ) seeks an Administrative Coordinator for the Training and Certification Division to manage administrative operations across multiple programs, maintain training documentation, and provide centralized support to staff, learners, instructors, and stakeholders. The role ensures accurate records, timely communications, and effective program delivery.

Responsibilities include coordinating training schedules, maintaining rosters, conducting QA