Impactful Success Coach for Economic Mobility

Jewish Family & Children's Service of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

Jewish Family & Children's Service of Pittsburgh seeks a Success Coach Caseworker to support participants in a new Catalyst for Economic Mobility program. This full-time, non-exempt role involves coaching, resource navigation, and helping clients develop a service plan with concrete goals.

The role requires intake, goal setting, warm referrals, and ongoing documentation, with emphasis on confidentiality, cultural sensitivity, and collaboration with the team.

Qualifications

• Creativity, innovation, curiosity, and patience are essential skills.

Responsibilities

• Conduct intake sessions to assess client needs across domains such as housing, food, childcare, transportation, income, healthcare, technology, and financial assets.
• Co-create individualized service plans with clients, with measurable action items owned by the client.
• Provide light-touch follow-up to review goal achievement and engage in intentional conversations with clients.
• Conduct warm referrals to community resources, financial coaching, workforce development services, and other supports identified with the client.
• Provide support for Catalyst for Economic Mobility participants including monitoring and coordination.

Skills

Excellent English

Creativity

Communication

Organizational skills

Team player

Cultural sensitivity

Adaptability

Education

Bachelor’s Degree (a plus)

Job description

Jewish Family & Children's Service of Pittsburgh seeks a Success Coach Caseworker to support participants in a new Catalyst for Economic Mobility program. This full-time, non-exempt role involves coaching, resource navigation, and helping clients develop a service plan with concrete goals.

The role requires intake, goal setting, warm referrals, and ongoing documentation, with emphasis on confidentiality, cultural sensitivity, and collaboration with the team.