Impactful Social Work Case Manager — Patient Advocacy

Beth Israel Lahey Health; Exeter (NH); On-site; USD 44,000 - 59,000; Full time

Job summary

Beth Israel Lahey Health's Exeter Hospital seeks a Medical Social Worker to assess psychosocial needs, educate patients and families, and coordinate discharge plans across care teams. You will counsel patients and families on hospitalization impact and connect them with community resources.

The role requires an MSW degree and 1–3 years of experience, with responsibilities including advocacy, documentation, and collaboration with nurses and physicians to optimize outcomes.

Qualifications

• Minimum MSW degree or equivalent.
• 1-3 years experience.

Responsibilities

• Assess all patients referred for social work case management services from physician orders, nursing orders, rounds, patient/family requests or community agencies.
• Prescreen high risk patients via census review and rounds.
• Perform needs assessments and develop/adjust treatment plans with interdisciplinary team to achieve optimal outcomes.
• Coordinate plans with patient/family and health-care team using best practice approaches; evaluate plans for efficacy, cost effectiveness, and outcomes.
• Serve as patient liaison/advocate between care providers, community agencies and insurers.
• Advocate for services and funding to meet outcomes; maintain knowledge of payer requirements.
• Provide supportive counseling and crisis intervention; collaborate with nurse case manager on complex biopsychosocial issues.
• Prepare and maintain required documentation; comply with state and federal mandates.

Education

MSW degree

Job description

Beth Israel Lahey Health's Exeter Hospital seeks a Medical Social Worker to assess psychosocial needs, educate patients and families, and coordinate discharge plans across care teams. You will counsel patients and families on hospitalization impact and connect them with community resources.

The role requires an MSW degree and 1–3 years of experience, with responsibilities including advocacy, documentation, and collaboration with nurses and physicians to optimize outcomes.