Social Worker Case Manager - Exeter Hosptial

Beth Israel Lahey Health; Exeter (NH); On-site; USD 44,000 - 59,000; Full time

Job summary

Beth Israel Lahey Health's Exeter Hospital seeks a Medical Social Worker to assess psychosocial needs, educate patients and families, and coordinate discharge plans across care teams. You will counsel patients and families on hospitalization impact and connect them with community resources.

The role requires an MSW degree and 1–3 years of experience, with responsibilities including advocacy, documentation, and collaboration with nurses and physicians to optimize outcomes.

Qualifications

• Minimum MSW degree or equivalent.
• 1-3 years experience.

Responsibilities

• Assess all patients referred for social work case management services from physician orders, nursing orders, rounds, patient/family requests or community agencies.
• Prescreen high risk patients via census review and rounds.
• Perform needs assessments and develop/adjust treatment plans with interdisciplinary team to achieve optimal outcomes.
• Coordinate plans with patient/family and health-care team using best practice approaches; evaluate plans for efficacy, cost effectiveness, and outcomes.
• Serve as patient liaison/advocate between care providers, community agencies and insurers.
• Advocate for services and funding to meet outcomes; maintain knowledge of payer requirements.
• Provide supportive counseling and crisis intervention; collaborate with nurse case manager on complex biopsychosocial issues.
• Prepare and maintain required documentation; comply with state and federal mandates.

Education

MSW degree

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Performs a variety of services with all patient populations including psychosocial needs assessments, patient / family education regarding community, state and federal resources. Provides counseling to patients and families about impact of hospitalization and illness on well being.

Job Description

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Performs a variety of services with all patient populations including psychosocial needs assessments patient / family education regarding community state and federal resources. Provides counseling to patients and families about impact of hospitalization and illness on well being.

Requirements

• Minimum MSW degree or equivalent
• 1-3 years experience

Major Responsibilities

• Assesses all patients referred for social work case management services. Referrals are received from physician orders; nursing orders; multidisciplinary rounds; patient / family requests and community agencies.
• Prescreening for high risk patients is routinely performed via census review and multidisciplinary rounds.
• Performs needs assessments; prioritizes patients' needs / choices; and collaborates with the interdisciplinary team; patient / pertinent other; and community resources in order to fully develop/organize treatment plans with optimal outcomes.
• Coordinates plans with patient / family; members of the health care team utilizing best practice approaches. Performs on-going evaluation / readjustment of plans for efficacy; quality; cost effectiveness; and goals / outcomes.
• Serves as patient liaison / advocate between care providers; community agencies; and insurance payers.
• Advocates for services and funding necessary to meet established outcomes. Maintains working knowledge of payer requirements.
• Provides supportive counseling and crisis intervention and advocacy to patients and families. Works in close collaboration with nurse case manager on all cases and; in particular; cases involving complex biopsychosocial / legal / financial issues to establish and review plan of care.
• Prepares and maintains required documentation for each case. Complies with State and Federal mandates for documentation and reporting.

Pay Range

$31.82 - $42.82

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled