Impactful Social Services Case Manager

Gila County Community College; Globe (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Gila County Community College seeks a community program assistant to manage Community Action Program cases, process applications, assess client needs, and coordinate referrals in a county office setting.

The role handles data entry, appointment scheduling, and interagency liaison, with duties including attending monthly meetings and traveling to deliver services. Strong organizational and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Three (3) years experience or equivalent combination of education, training and experience.
• Must possess and maintain a valid Driver’s License.

Responsibilities

• Assesses clients' needs and provides assistance, guidance and referrals to other programs.
• Contacts applicants to make appointments and provide explanations on eligibility and required documentation. Provides case management for clients of transitional housing program.
• Maintains client database. Maintains filing system.
• Screens and processes intake applications.
• Attends monthly interagency meetings for networking purposes.
• Travels to deliver monthly services to residents.
• Performs other duties as assigned.

Skills

Active learning

Active listening

Communicating diplomatically

Customer service

Persuading and influencing

Problem recognition

Problem solving

Typing and data entry

Education

High School Diploma or GED

Job description

Gila County Community College seeks a community program assistant to manage Community Action Program cases, process applications, assess client needs, and coordinate referrals in a county office setting.

The role handles data entry, appointment scheduling, and interagency liaison, with duties including attending monthly meetings and traveling to deliver services. Strong organizational and communication skills are essential.