Community Case Manager: Housing & Resource Navigator

Gila County Community College; Globe (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

Gila County Community College in Globe, AZ seeks a Community Action Program Specialist to manage cases, process applications, assess clients' needs and coordinate services.

This role involves maintaining databases, appointments, interagency meetings, and travel to deliver services. Requires a high school diploma and 3 years of related experience; valid driver's license; no supervisory duties.

Qualifications

• High School Diploma or GED required.
• Three years of related experience or equivalent education.
• Valid Driver’s License required.

Responsibilities

• Assess clients' needs and provide assistance, referrals to other programs.
• Contact applicants to schedule appointments and explain eligibility.
• Maintain client database and filing system.
• Screen and process intake applications.
• Attend monthly interagency meetings for networking purposes.
• Travel to deliver monthly services to residents.
• Perform other duties as assigned.

Skills

Active learning

Active listening

Diplomatic communication

Customer service

Persuading and influencing

Problem recognition

Problem solving

Typing and data entry

Education

High School Diploma or GED

Job description

Gila County Community College in Globe, AZ seeks a Community Action Program Specialist to manage cases, process applications, assess clients' needs and coordinate services.

This role involves maintaining databases, appointments, interagency meetings, and travel to deliver services. Requires a high school diploma and 3 years of related experience; valid driver's license; no supervisory duties.