Impactful Program Manager, Disability Services

Community Options; Havertown (Delaware County); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Community Options, Inc. is hiring an experienced Program Manager to oversee Day Program and Employment Services in Southeast, PA.

You will supervise Direct Support Professionals, lead interdisciplinary teams, and ensure person-centered care tailored to individuals with IDD, while managing operations and program goals. The role requires strong leadership, communication, and problem-solving skills, with a focus on staffing, training, and quality assurance.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Experience with individuals who have intellectual or developmental disabilities.
• Valid driver’s license with safe driving record.
• Knowledge of state regulatory agency operations and standards.

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the needs of individuals with IDD.
• Manage staff schedules and ensure shifts are adequately staffed.
• Provide training on daily routines including meals, medication administration, and personal hygiene.
• Oversee team performance through communication, training, and recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Maintain ISP/PCP updates with an interdisciplinary team and ensure documentation is timely.

Skills

Team leadership

Staff training

Communication

Problem solving

Crisis management

Education

Bachelor’s degree (preferred)

Tools

EHR systems

Microsoft Office

Job description

Community Options, Inc. is hiring an experienced Program Manager to oversee Day Program and Employment Services in Southeast, PA.

You will supervise Direct Support Professionals, lead interdisciplinary teams, and ensure person-centered care tailored to individuals with IDD, while managing operations and program goals. The role requires strong leadership, communication, and problem-solving skills, with a focus on staffing, training, and quality assurance.