Impactful Outreach Counselor for Homeless Services

Eliot Community Human Services, Inc.; Springfield (MA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) match

Wellness resources

Life insurance

Professional growth

Job summary

Eliot Community Human Services, Inc. in Springfield, MA is seeking an Engagement Counselor for the PATH team.

You will perform street outreach, engagement, crisis intervention, and clinical assessments to connect adults with serious mental illness to housing, treatment, and community resources. Qualifications include a Bachelor's in Healing Arts or Education and at least one year of experience; a Master's is a plus.

Qualifications

• Bachelor's degree in Healing Arts or Education required.
• 1 year experience working with adults with mental illness and knowledge of homelessness.
• Master's degree in Healing Arts or Education is a plus.

Responsibilities

• Perform outreach and engagement to identify homeless individuals with mental health and co-occurring needs in public places, drop-in centers, meal sites and shelters.
• Provide clinical services such as crisis intervention and counseling; offer concrete support like warm clothing, blankets, and food to reduce risk on the streets.
• Encourage use of housing resources, meal sites, shelters and other services/ entitlements, facilitating linkage.
• Maintain up-to-date knowledge of local public and private resources, and build positive relationships with partner organizations.
• Engage in client-centered/harm-reduction/Housing First framework.
• Familiarity with challenges related to homelessness, substance use, mental illness and trauma.

Skills

Engagement Skills

Education

Bachelor's degree in Healing Arts or Education

Master's degree in Healing Arts or Education (a plus)

Job description

Eliot Community Human Services, Inc. in Springfield, MA is seeking an Engagement Counselor for the PATH team.

You will perform street outreach, engagement, crisis intervention, and clinical assessments to connect adults with serious mental illness to housing, treatment, and community resources. Qualifications include a Bachelor's in Healing Arts or Education and at least one year of experience; a Master's is a plus.