Impactful Inventory & Customer Support Specialist

ImpactLife; Urbana (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Shift premiums

On Demand Pay

401K with employer match

Health insurance

Paid time off

Job summary

ImpactLife is seeking an Inventory Management and Distribution Associate to handle routine and emergency orders, communicate with hospitals, and manage blood product inventory. The role emphasizes accuracy, patient-centered service, and collaboration with hospital staff.

Requirements include a high school diploma and experience in inventory or hospital logistics; strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent is required.
• Experience in blood or pharmaceutical inventory management, hospital customer relations, or logistics is preferred.
• Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer).
• Must have excellent organizational skills and be able to handle multiple priorities effectively.
• Working knowledge of computers.
• Must have a valid driver's license.
• Must have REAL ID
• Must be able to operate Blood Center vehicles.
• Physical requirements include the ability to stand, sit, and perform repetitive lifting up to 50 pounds.

Responsibilities

• Fill routine and emergency orders while following appropriate procedures ensuring accurate order entry and fulfillment.
• Provide excellent customer service to clients.
• Maintain positive and professional communications.
• Assist hospital personnel with inquiries.
• Track and rotate inventory of blood products.
• Investigate and resolve customer concerns.

Skills

Interpersonal skills

Customer service

Inventory management

Organizational skills

Computer skills

Driver's license

REAL ID

Education

High school diploma or equivalent

Job description

ImpactLife is seeking an Inventory Management and Distribution Associate to handle routine and emergency orders, communicate with hospitals, and manage blood product inventory. The role emphasizes accuracy, patient-centered service, and collaboration with hospital staff.

Requirements include a high school diploma and experience in inventory or hospital logistics; strong communication and multitasking are essential.