Impactful Healthcare Switchboard Operator (PRN)

Memorial Physician Practices; Warrenton (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Fauquier Health is seeking a Switchboard Operator to join our onsite team on a PRN, variable-shift basis, including weekends and holidays. You will manage the hospital switchboard, route calls, and support staff communication across the organization.

As part of a collaborative 24/7 team, you will handle high call volumes, assist patients and visitors, and contribute to efficient hospital operations. Fauquier Health provides comprehensive benefits and opportunities for professional growth.

Qualifications

• High School diploma or equivalent preferred.
• At least 2 years' experience in a customer service role required.
• Experience utilizing multi-line switchboard in a healthcare environment preferred.

Responsibilities

• Operates the telephone switchboard and routes calls to appropriate personnel.
• Announces necessary codes with accuracy and implements emergency response and Rapid Response teams.
• Exercises sound judgement in the process and issuance of code requests and information gathering from callers.

Skills

Customer service

Switchboard experience

Communication skills

Education

High School diploma or equivalent

Job description

Fauquier Health is seeking a Switchboard Operator to join our onsite team on a PRN, variable-shift basis, including weekends and holidays. You will manage the hospital switchboard, route calls, and support staff communication across the organization.

As part of a collaborative 24/7 team, you will handle high call volumes, assist patients and visitors, and contribute to efficient hospital operations. Fauquier Health provides comprehensive benefits and opportunities for professional growth.