Impactful Fundraising Support Specialist

Ultimate Staffing Services; BLOOMINGTON (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Ultimate Staffing Services in Bloomington, MN is seeking a Fundraising Support Specialist to assist participants in a nationwide campaign benefiting childhood cancer research. This role focuses on building relationships, delivering outstanding customer service, and supporting a meaningful cause.

You will serve as a main contact for participants, conduct outbound calls, process donations over the phone, and maintain accurate donor records.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Call center experience preferred.
• Fundraising, nonprofit, or volunteer experience preferred.
• Intermediate computer skills including Outlook and Teams.
• Ability to stay calm and solution-focused in challenging situations.
• Monday–Friday, 8:30 AM to 3:00 PM.

Responsibilities

• Conduct outbound calls to thank participants for involvement and support.
• Provide high level support to 100+ participants daily.
• Offer event and program guidance and answer questions.
• Help participants maximize fundraising efforts to reach goals.
• Respond to inquiries with professionalism and empathy.
• Collect feedback and document interactions.
• Accept donations over the phone and process donor information.
• Enter and maintain participant and donation records in systems.

Skills

Customer service

Relationship building

Communication

Calm under pressure

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Teams

Job description

Ultimate Staffing Services in Bloomington, MN is seeking a Fundraising Support Specialist to assist participants in a nationwide campaign benefiting childhood cancer research. This role focuses on building relationships, delivering outstanding customer service, and supporting a meaningful cause.

You will serve as a main contact for participants, conduct outbound calls, process donations over the phone, and maintain accurate donor records.