Impactful Family Support Case Manager

Forestdale, Inc.; New York (NY); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Four weeks’ vacation

Medical/dental/vision/life/disability

401(k) with employer contribution

Job summary

Forestdale Inc. in NYC is seeking a Family Support Case Planner to work with families facing challenges that threaten child safety. This role uses the Solution-Based Casework model to identify strengths and promote healthy growth within families.

You will visit families in homes or at the agency, document case activity in NYS Connections and NYC PROMIS, and advocate for services. Minimum qualifications include a Bachelor or Master’s in Social Work and 1 year of relevant experience.

Qualifications

• Bachelor or Master’s degree in Social Work or a related credential from an accredited college or university.
• At least 1 year of experience in case management, counseling and advocacy services, including internship experience.
• Strong interpersonal, organizational, written, and verbal communication skills
• Ability to accommodate a flexible work schedule.
• Bilingual a plus

Responsibilities

• Visit families in their homes, communities or at the agency as dictated by the family’s circumstance and preventive mandates.
• Engage the family using the Solution Based Casework Model.
• Document all case activity in NYS Connections and NYC PROMIS.
• Advocate for clients to secure services such as public assistance, health insurance and immigration issues.
• Coordinate and maintain contact with workers at the Administration for Children’s Services.
• Maintain contact with service providers (schools, mental health facilities, substance abuse, etc.).
• Participate in Team Conferences, Case Conferences and trainings for professional development.
• Assist in emergency situations as needed.
• Ensure compliance with agency policies, procedures and governmental regulations.
• Other duties as required.

Skills

Strong interpersonal skills

Organizational skills

Written & verbal communication

Flexibility

Bilingual a plus

Education

Bachelor's degree in Social Work

Master’s degree in Social Work

Job description

Forestdale Inc. in NYC is seeking a Family Support Case Planner to work with families facing challenges that threaten child safety. This role uses the Solution-Based Casework model to identify strengths and promote healthy growth within families.

You will visit families in homes or at the agency, document case activity in NYS Connections and NYC PROMIS, and advocate for services. Minimum qualifications include a Bachelor or Master’s in Social Work and 1 year of relevant experience.