Family Case Planner

Puerto Rican Family Institute; New York (NY); On-site; USD 50,000 - 57,000; Full time

Job summary

Puerto Rican Family Institute in New York is seeking a Family Case Planner to strengthen families, assess and address children's needs, and guide caretakers under supervision.

Responsibilities include initial assessments, service planning, coordinating with the Family Aide, and maintaining progress notes to monitor safety and progress across schools and providers.

Qualifications

• BA/BS/BSW degree preferred.
• Interest in working with people with social service needs.
• Exceptional communication and organizational skills.
• Ability to operate with purpose, urgency, and accuracy in a fast‑paced deadline-driven environment.
• Must maintain confidentiality and have the ability to exercise a high level of judgment/discretion.
• Ability to create and maintain well‑organized administrative and operational systems.
• Knowledge and proficiency of MS Word, Excel, PowerPoint, and willingness to learn new programs as needed.
• Must be able to work independently and manage multiple tasks in a fast‑paced environment.
• Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork.
• Ability to use public transportation for travel to program locations throughout New York City.
• Spanish speaking a plus.

Responsibilities

• Conduct initial assessment of family needs and develop a preliminary service plan with supervision.
• Engage in Community Outreach Advocacy.
• Provide comprehensive case planning, family counseling, and other casework modalities under supervision.
• Coordinate delivery of subordinate services with the Family Aide.
• Monitor linkages with Community Services Providers and school visits.
• Ensure the safety of all children served and follow clinician recommendations.
• Maintain timely progress notes and FASPS; complete weekly submissions.
• Conduct Parenting Skills Training and other groups.
• Perform basic administrative tasks related to caseload and records.
• Participate in weekly supervisory conferences and groups.
• Other related duties as assigned.

Skills

Strong communication

Organizational skills

Confidentiality

Multitasking

Teamwork

Public transport

Education

BA/BS/BSW degree preferred

Tools

MS Word

MS Excel

PowerPoint

Job description

Job Details

Job Location: Bronx Family Support Program - Bronx, NY 10456

Salary Range: $50,000.00 - $57,000.00 (Salary/year)

Position Summary

Family Case Planners help strengthen families, stabilize and maintain family functioning by assisting caretakers to meet the children's needs, prevent abuse/neglect, enhance parenting, coping, communication, and insight skills with the guidance of the Program’s Supervisor and Director.

Major Duties

• Responsible for initial assessment of family needs pertaining placement risk factors in children, problems, needs, capacity to use preventive services, and the development of a preliminary service plan in close coordination with Supervisor.
• Responsible for Community Outreach Advocacy.
• Responsible for the provision of adequate case planning, family counseling, and other casework modalities under close coordination of supervision.
• Responsible for the planning, coordinator, and delivery of subordinate services to the family through the help of the Family Aide when available.
• Responsible for monitoring linkages with the Community Services Providers, visits to schools and other providers.
• Responsible for securing the safety of all children served.
• Facilitate client’s use of the psychiatric and psychological services, and the follow-up of the clinician’s recommendations.
• Responsible for at least three face‑to‑face contacts monthly; two office visits and one in the home; making adequate outreach for resistant and/or reluctant clients. All school neglect cases are to have two contacts yearly with school officials. 2nd home visit is required if there is a child under 6 months in the home.
• Responsible for monitoring and close supervision of case management of all preventive services.
• Completion of all FASPS on time, including weekly submission of progress notes.
• To perform the basic administrative tasks related to caseload, such as statistics, recordings, FASPS, progress notes and contact logs.
• Participate actively in weekly individual supervisory conference and group supervision.
• Conduct groups (Parenting Skills Training; Adolescent and Children’s Group).
• Other tasks as needed.

Qualifications

• BA/BS/BSW degree preferred
• Interest in working with people with social service needs;
• Exceptional communication and organizational skills, including excellent phone demeanor and direct communication skills with program participants, vendors and staff;
• Ability to operate with purpose, urgency, and accuracy in a fast‑paced deadline-driven environment;
• Must maintain confidentiality and have the ability to exercise a high level of judgment/discretion;
• Ability to create and maintain well‑organized administrative and operational systems;
• Knowledge and proficiency of MS Word, Excel, PowerPoint, and possess a willingness to learn new programs as needed;
• Must be able to work independently and manage multiple tasks in a fast‑paced environment;
• Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork.
• Ability to use public transportation for travel to program locations throughout New York City.
• Spanish speaking a plus.

Competence Requirements

• Strong oral and written communication skills are required.
• Ability to understand sensitive information and maintain confidentiality
• Strong interpersonal and communication skills at all levels of the organization
• Strong critical thinking, complex problem solving skills
• Highly organized, detail oriented and able to manage multiple tasks simultaneously
• Proficient computer knowledge, including word processing and database software

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and color vision.
• Work Environment: While performing the duties of this job, the employee is not exposed to weather conditions. The noise level is usually moderate.

THIS JOB DESCRIPTION IS NOT ALL-INCLUSIVE AND AN EMPLOYEE WILL ALSO PERFORM ANY OTHER REASONABLE RELATED BUSINESS DUTIES OR TASKS AS REQUIRED AS ASSIGNED BY MANAGEMENT. THIS ORGANIZATION RESERVES THE RIGHT TO REVISE AND CHANGE THE JOB DUTIES AND RESPONSIBILITIES AS THE NEED ARISES. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.