Impactful Family Case Manager

Family Focus; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Family Focus in Hyde Park, Chicago, seeks a Case Manager II to deliver family-centered support, linking families to SNAP, TANF, housing, education, and employment services while guiding ISBE Prevention Initiative home-based services for pregnant women and young children.

The role emphasizes collaboration with Parent Educators and Program Supervisor, maintaining confidential files, conducting outreach to expand enrollment, and supporting families toward self-sufficiency.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Early Childhood Education, or related field preferred.
• Minimum of three years of experience in early childhood education, family support, or related field.
• Family Specialist Credential Level 5 or ability to obtain within six months of hire.

Responsibilities

• Performs ISBE Prevention Initiative/PAT/Life Skills Progression duties per standards.
• Enrolls eligible children birth to three in ISBE PI home-based program.
• Enter and maintain family assessments and goals in Visit Tracker at enrollment.
• Follow up on goals and progress to support Parent Educators.
• Monitor caseloads, parent participation, visits, and social service activities.
• Coordinate monthly parent-child group activities and provide needed assistance.
• Provide coverage for Parent Educators during vacancies or extended leave.
• Assist Supervisor in identifying center-based HS/PFA programs for near-three children.
• Collaborate to ensure smooth transitions from home-based to center-based services.
• Coordinate monthly recruitment and outreach to maintain enrollment and waitlists.
• Maintain regular contact with families via home visits, calls, and letters.
• Develop partnerships with community agencies to support referrals and resources.
• Ensure family files are complete and confidential; conduct monthly audits.
• Participate in supervision, meetings, trainings, and professional development.

Skills

Active listening

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Data entry

Relationship-building

Community partnerships

Education

Bachelor’s degree in Social Work or related field

Family Specialist Credential Level 5

Tools

Databases

Electronic records

Office software

Job description

Family Focus in Hyde Park, Chicago, seeks a Case Manager II to deliver family-centered support, linking families to SNAP, TANF, housing, education, and employment services while guiding ISBE Prevention Initiative home-based services for pregnant women and young children.

The role emphasizes collaboration with Parent Educators and Program Supervisor, maintaining confidential files, conducting outreach to expand enrollment, and supporting families toward self-sufficiency.