Impactful Case Manager: Housing Support (Hybrid)

Facing Forward To End; Chicago (IL); Hybrid; USD 48,000 - 54,000; Full time

Job summary

Facing Forward to End Homelessness in Chicago is seeking a Case Manager to deliver home-based services and help families move toward stable permanent housing. The role requires empathy, organization, and the ability to work across housing stability, income support, and skills development.

You will conduct intake, assessments, service plans, provide life-skills instruction, document progress in HMIS, and travel to client homes using a personal vehicle.

Qualifications

• Car insurance and a reliable vehicle are required for travel to client homes.
• Willingness to travel across City of Chicago.
• Strong organizational skills and attention to detail.
• Empathetic with clients and committed to housing stability.

Responsibilities

• Provides comprehensive home-based case management to support stabilization in permanent housing and increased income and skills.
• Complete intake, assessments, service plans, annual progress and benefits assessments.
• Provide life-skills instruction in financial literacy, tenant education, parenting, health and wellness.
• Develop and update individual service plans with clients; offer encouragement, education, and advocacy.
• Document all client contacts and services in progress notes; maintain neat files.
• Complete required paperwork and update proofs of income and benefits for all household members.
• Enter data into HMIS and other databases per policy.
• Travel between clients' homes; a car is required to perform home visits across Chicago.

Job description

Facing Forward to End Homelessness in Chicago is seeking a Case Manager to deliver home-based services and help families move toward stable permanent housing. The role requires empathy, organization, and the ability to work across housing stability, income support, and skills development.

You will conduct intake, assessments, service plans, provide life-skills instruction, document progress in HMIS, and travel to client homes using a personal vehicle.