Impactful Emergency Communications Dispatcher

Regional 911 Intake Solutions; Springfield (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Springfield, OR. You will receive emergency and nonemergency requests, document locations, and coordinate with officers to ensure timely safety updates.

Ideal candidates have a high school diploma, ability to type accurately, strong radio communication skills, and the capacity to learn jurisdiction geography. Training available; background checks and security screening may apply.

Qualifications

• High school diploma or recognized equivalent; entry-level positions may provide training; higher levels may require prior police dispatch work and relevant certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Springfield, OR. You will receive emergency and nonemergency requests, document locations, and coordinate with officers to ensure timely safety updates.

Ideal candidates have a high school diploma, ability to type accurately, strong radio communication skills, and the capacity to learn jurisdiction geography. Training available; background checks and security screening may apply.