Impactful Eligibility Determination Specialist

TEEMA Solutions Group; Tucson (AZ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid classroom training

On-the-job training

Job summary

TEEMA Solutions Group is seeking a detail-oriented Customer Care/Eligibility Determination Specialist in Tucson, AZ. This onsite position involves reviewing and adjudicating unemployment and public assistance claims, conducting applicant interviews, and making eligibility determinations.

The ideal candidate should possess strong analytical and communication skills, with a keen attention to detail. Training will be provided, and only local candidates will be considered for this temp-to-perm opportunity.

Qualifications

• Strong analytical, critical thinking, and decision-making skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to conduct structured interviews and fact-finding conversations.

Responsibilities

• Review unemployment and public assistance applications for accuracy and completeness.
• Conduct interviews with applicants to gather eligibility information.
• Verify applicant information through documentation and system checks.
• Apply policies and guidelines to make eligibility determinations.

Skills

Analytical skills

Critical thinking

Decision-making skills

Excellent written communication

Excellent verbal communication

Attention to detail

Interviewing skills

Documentation skills

Job description

TEEMA Solutions Group is seeking a detail-oriented Customer Care/Eligibility Determination Specialist in Tucson, AZ. This onsite position involves reviewing and adjudicating unemployment and public assistance claims, conducting applicant interviews, and making eligibility determinations.

The ideal candidate should possess strong analytical and communication skills, with a keen attention to detail. Training will be provided, and only local candidates will be considered for this temp-to-perm opportunity.