Impactful Early Childhood PDQA Specialist

RFCUNY Research Foundation of the City University of New York; United States; Hybrid; USD 51,000 - 56,000; Full time

Benefits offered by this job

RFCUNY Benefits

Job summary

RFCUNY Research Foundation of the City University of New York is seeking a PDQA Associate to ensure the integrity of New York Works for Children’ s Aspire Registry training approvals. The role reviews trainer and training submissions, supports customer service, and upholds statewide standards in collaboration with the NYWFC team.

Based in Manhattan, this hybrid position requires a bachelor’s degree in a related field, strong attention to detail, and experience with training programs and

Qualifications

• Bachelor’s degree or equivalent with substantial experience in early childhood or program operations.
• Experience delivering or supporting professional development for educators.
• Strong attention to detail and the ability to review submissions for accuracy and completeness.
• Excellent written and verbal communication and ability to guide trainers and organizations.

Responsibilities

• Review trainer, training, and training organization applications for accuracy and alignment with OCFS requirements.
• Maintain knowledge of OCFS regulations, Core Body of Knowledge, adult learning standards, and NYWFC guidance.
• Provide timely customer service via email, phone, and tickets to trainers and organizations.
• Collaborate with PDQA team to meet processing targets and maintain quality.
• Document workflows, logs, and contribute to process improvements.

Education

Bachelor’s degree in early childhood education, youth development, human services, public administration, education, or related field

Strong attention to detail

Clear and professional written and verbal communication

Experience with databases and ticketing/d tracking systems

Job description

RFCUNY Research Foundation of the City University of New York is seeking a PDQA Associate to ensure the integrity of New York Works for Children’ s Aspire Registry training approvals. The role reviews trainer and training submissions, supports customer service, and upholds statewide standards in collaboration with the NYWFC team.

Based in Manhattan, this hybrid position requires a bachelor’s degree in a related field, strong attention to detail, and experience with training programs and