Impactful Customer Experience Coach

Serenity Mental Health Centers; Chandler (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after the first year) + 10 paid holidays

Job summary

A mental health organization in Chandler, AZ, is seeking a Customer Experience Coach to provide one-on-one support to individuals participating in structured programs. This full-time role involves encouraging positive habits and maintaining a welcoming environment. Candidates should have at least 2 years of professional experience, strong communication skills, and a passion for helping others. The position offers competitive pay and employer-paid benefits including medical, dental, and vision insurance, along with paid training and certification opportunities.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Reliable, punctual, and open to feedback.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Encourage participants through positive practices.
• Maintain accurate session notes and share updates.

Skills

Verbal and written communication skills

Interpersonal skills

Patience and empathy

Job description

A mental health organization in Chandler, AZ, is seeking a Customer Experience Coach to provide one-on-one support to individuals participating in structured programs. This full-time role involves encouraging positive habits and maintaining a welcoming environment. Candidates should have at least 2 years of professional experience, strong communication skills, and a passion for helping others. The position offers competitive pay and employer-paid benefits including medical, dental, and vision insurance, along with paid training and certification opportunities.