Growth-Focused Customer Experience Coach

Serenity Mental Health Centers; Phoenix (AZ); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days and 10 paid holidays

Paid training and professional certification

Job summary

Serenity Mental Health Centers is seeking a Customer Experience Coach in Phoenix, Arizona. This role involves guiding individuals through structured sessions to help them build positive habits and achieve personal goals. Ideal candidates will have backgrounds in customer service, hospitality, or caregiving. The position offers competitive pay starting at $23–$30/hr, and includes benefits like medical insurance and PTO. Join us to help others while building a meaningful career in a supportive environment.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Reliable, punctual, and open to feedback.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Encourage participants through positive practices such as journaling and goal-setting.
• Maintain accurate session notes and share updates with team members.

Skills

Customer service experience

Strong interpersonal skills

Verbal and written communication skills

Job description

Serenity Mental Health Centers is seeking a Customer Experience Coach in Phoenix, Arizona. This role involves guiding individuals through structured sessions to help them build positive habits and achieve personal goals. Ideal candidates will have backgrounds in customer service, hospitality, or caregiving. The position offers competitive pay starting at $23–$30/hr, and includes benefits like medical insurance and PTO. Join us to help others while building a meaningful career in a supportive environment.