Impactful County Mental Health Caseworker II

Commonwealth Of Pennsylvania; Allentown (Lehigh County); On-site; USD 49,000 - 59,000; Full time

Job summary

Commonwealth of Pennsylvania in Allentown, PA is seeking a County Caseworker 2 to provide case management for adults receiving mental health supports and to ensure referrals, authorizations, and related paperwork are handled accurately and efficiently.

In this role you will review requests, coordinate with providers, and strengthen connections between individuals and available resources while working in a collaborative team-focused environment.

Qualifications

• Six months of experience as a County Caseworker 1; or successful completion of the County Social Casework Intern program; or a bachelor's degree with a social welfare major.
• A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social service agency; or
• Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• PA residency requirement is waived for this title.
• You must pass a background investigation.
• This position falls under the Child Protective Services Law.
• Veterans preference applies for qualified veterans.
• TRS accessibility: 711 available for hearing/speech disabilities.

Responsibilities

• Referral Processing: Review new referrals for qualifications, enter information into tracking systems, and notify providers of outcomes.
• Service Authorizations: Add and update authorizations for county funded mental health programs and review requests for reauthorization.
• Call Response: Answer in-day calls and walk ins by discussing services, screening insurance, and supporting individuals and families.
• Liability Reviews: Complete liability recertifications by checking insurance, service records, and conducting required recertification steps.
• Record Management: Process paperwork for mental health hearings, handle records requests, and assist with housing and outpatient oversight tasks.
• Resource Guidance: Inform consumers and providers of available community supports and ensure appropriate connections are made.

Education

Bachelor's degree in social welfare

Bachelor's degree with 12 credits in sociology/social sciences

Equivalent combination of education with 12 credits in related social sciences

Job description

Commonwealth of Pennsylvania in Allentown, PA is seeking a County Caseworker 2 to provide case management for adults receiving mental health supports and to ensure referrals, authorizations, and related paperwork are handled accurately and efficiently.

In this role you will review requests, coordinate with providers, and strengthen connections between individuals and available resources while working in a collaborative team-focused environment.