Impactful COO for Scalable Housing & Programs

Socket.dev; Tucson (AZ); On-site; USD 122,000 - 190,000; Full time

Benefits offered by this job

Competitive Salary

Employer Subsidized Health Insurance (

Employer Matching 401(k) after 1 year

Employer Subsidized Dental Plan and V​

Paid Life Insurance

Employer Paid Training

160 Hours PTO per year

Job summary

Socket.dev seeks a Chief Operations Officer to translate strategy into disciplined execution across housing, programs, and support functions. This role partners with the CEO to manage day-to-day operations, ensuring quality, productivity, and measurable client impact in a grant-funded environment (HUD, AHCCCS, other funders).

The COO will lead cross-functional teams, oversee housing program operations, and drive performance improvements with data-driven decision making, compliance, and

Qualifications

• Bachelor's degree in business, public administration, social work, public health, or related field; 7+ years in progressive leadership in operations.
• Experience overseeing multidisciplinary teams and multi-site operations.
• Strong business thinking and financial literacy: connect budgets, contracts, staffing models to operational plans and performance.
• Experience with digital and data-driven management (KPIs, dashboards, performance reviews) and project management tools.

Responsibilities

• Lead multidisciplinary teams across Housing, Operations, and Program Leadership with clear direction and accountability.
• Oversee daily operations of housing programs, supportive services, and admin workflows for reliable service delivery across sites and programs.
• Monitor performance against goals, grant deliverables, and impact metrics; adjust workflows and resources to keep benchmarks on track.
• Own quality assurance and continuous improvement using data, audits, and corrective action.
• Maintain effective internal communications so staff understand priorities and decisions.
• Establish and report on staff productivity benchmarks to ensure sustainable, high-performing operations.

Skills

Leadership

Operations management

Project management

Data-driven decision making

Education

Bachelor's degree in business, public administration, social work, public health, or related field

Job description

Socket.dev seeks a Chief Operations Officer to translate strategy into disciplined execution across housing, programs, and support functions. This role partners with the CEO to manage day-to-day operations, ensuring quality, productivity, and measurable client impact in a grant-funded environment (HUD, AHCCCS, other funders).

The COO will lead cross-functional teams, oversee housing program operations, and drive performance improvements with data-driven decision making, compliance, and