Impactful Community Navigator for Family Services

Childrens Home Society of Florida; Pensacola (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Childrens Home Society of Florida is seeking a Navigator to identify and assess client and family needs, guide access to health and human services, and coordinate community resources for families in Santa Rosa County. The role emphasizes empowering families through referrals and support within Florida's early childhood system of care.

Responsibilities include outreach, collaboration with providers, and maintaining thorough program documentation while adhering to CHS values and confidentiality

Qualifications

• Bachelor's degree in Social Work or a comparable Human Services field from an accredited university, required.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.
• Two years working with children and families, required.

Responsibilities

• Identify and assess client and family needs.
• Focus on family needs while conducting intake screenings and assessments to determine appropriate services.
• Re-evaluate client needs on a regular basis and persevere to motive them towards continuing participation in the early childhood system of care or other services provided.
• Conduct outreach to community service providers.
• Make presentations at events and activities to disseminate information about the programs/services available.
• Support and maintain collaborative relationships with key community service providers and stay abreast of information pertinent to a successful referral and linkage.
• Provide direct referrals and assure linkages for families to services based upon eligibility.
• Facilitate the family’s ability to navigate health/human services, educational and other family support systems adequately.
• Advocate for the family when there are issues with service providers and coach family members when necessary to improve their interpersonal skills.
• Oversee and/or support the development and maintenance of the family resource library and resource guide.
• Develop and maintain client records and program documentation in a timely manner.
• May monitor interns and/or volunteers.
• May transport clients in personal/agency vehicle or arrange transportation for clients.
• Attend and participate in team members meetings and other required program meetings.
• For CAC: Educate families about the Healthy Beginnings Program and how to navigate other programs within the early childhood system of care.

Skills

Planning

Project management

Organization

Time management

Oral and written communication

Collaboration

Teamwork

Consulting

Facilitation

Coaching

Mentoring

MS Office

Word

Excel

Outlook

Education

Bachelor's degree in Social Work or Human Services

Florida Driver’s License

Tools

Word

Excel

Outlook

Job description

Childrens Home Society of Florida is seeking a Navigator to identify and assess client and family needs, guide access to health and human services, and coordinate community resources for families in Santa Rosa County. The role emphasizes empowering families through referrals and support within Florida's early childhood system of care.

Responsibilities include outreach, collaboration with providers, and maintaining thorough program documentation while adhering to CHS values and confidentiality