System Navigator (Bilingual English/Spanish)

Southern Arkansas University; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

A higher education institution in Florida is looking for a System Navigator to support families by coordinating health care navigation and providing intensive social services. This role will engage with families through home visits, assist clients in navigating systems, and serve as a liaison with community partners. Candidates should have a high school diploma and one year of relevant experience, along with a valid Florida driver's license. This position offers opportunities to make a meaningful impact in the community.

Qualifications

• One year experience working with families and providing social services in Palm Beach County.
• Valid Florida's driver's license is required.
• Valid Florida driver’s license required.

Responsibilities

• Engage families through home or community visits to assess needs.
• Assist clients with navigating county systems and completing medical forms.
• Serve as a liaison with community partners to coordinate services.
• Maintain accurate documentation and data entry.

Skills

Social services experience

Family outreach

Client navigation

Documentation

Communication

Education

High School Diploma/GED

Associates/Bachelor's degree preferred

Job description

The System Navigator supports families by coordinating health care navigation, medical payment resources, and intensive social services in collaboration with county providers. This role promotes Healthy Beginnings program goals, delivers safe sleep education to caregivers of infants, and provides field-based services with flexible scheduling to meet client needs.

Key Responsibilities

• Engage families through home or community visits to assess needs and connect them to health, financial, and transportation resources.
• Assist clients with navigating county systems, completing medical forms, and reducing barriers to care.
• Serve as a liaison with community partners to coordinate services and streamline access.
• Maintain accurate documentation, data entry, and communication with supervisors to support program outcomes and compliance.

Qualifications

• High School Diploma/GED required. Associates/Bachelor's degree preferred.
• One (1) year experience working with families and providing social services and community resources support in Palm Beach County.
• Valid Florida’s driver’s license is required.