Impactful Child & Family Services Case Manager

State-of-Iow; Charles City (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Employee Discount Programs

Job summary

The Iowa Department of Health and Human Services, Northern Iowa Service Area, Floyd County HHS in Charles City, IA, is hiring a Child & Family Services Case Manager to work with families after initial assessments. The role focuses on coordinating services, monitoring progress, supporting permanency planning, and advocating with service providers and legal partners to build safer futures.

This full-time position offers telework possible after probation, mileage reimbursement, and requires a valid

Qualifications

• Graduation from an accredited four-year college or university.
• Equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems.
• An equivalent combination of education and experience substituting up to four years of education with work experience.

Responsibilities

• Assess risk and safety factors affecting children and families in a variety of settings
• Schedule and conduct monthly in-home visits with parents and children
• Complete timely and accurate documentation, including case notes and court reports
• Attend court hearings and testify as required
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning

Skills

Engagement and advocacy

Crisis management

Oral and written communication skills

Observational, critical thinking and ​

Prioritization and time management

Education

Bachelor's degree or higher

Job description

The Iowa Department of Health and Human Services, Northern Iowa Service Area, Floyd County HHS in Charles City, IA, is hiring a Child & Family Services Case Manager to work with families after initial assessments. The role focuses on coordinating services, monitoring progress, supporting permanency planning, and advocating with service providers and legal partners to build safer futures.

This full-time position offers telework possible after probation, mileage reimbursement, and requires a valid