Impactful Case Manager & Placement Coordinator

Arizona Department of Child Safety; Phoenix (AZ); On-site; USD 3,112,000 - 3,810,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Holidays & vacation

Parental Leave

Education discounts

Wellness programs

Job summary

Arizona Department of Child Safety in Phoenix, AZ seeks a Case Manager-Placement Coordinator to support child safety and timely placements across the state. This on-site role requires evaluating referrals, coordinating medical information, and ensuring compliance with policy while maintaining compassionate, professional conduct.

Join a mission-driven team dedicated to protecting vulnerable children, with structured training, step-pay progression, and comprehensive benefits.

Qualifications

• Bachelor’s or master’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

Responsibilities

• Analyze information quickly and accurately, apply logic to complex situations and make independent, sound decisions in high pressure moments
• Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• Stay organized and maintain accuracy and quality in a high-volume environment
• Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• Provide strong attention to detail

Skills

Analytical thinking

Effective communication

Organizational skills

Empathy & cultural sensitivity

Decision making under pressure

Education

Bachelor’s or Master’s degree

4 years as Case Aide

Job description

Arizona Department of Child Safety in Phoenix, AZ seeks a Case Manager-Placement Coordinator to support child safety and timely placements across the state. This on-site role requires evaluating referrals, coordinating medical information, and ensuring compliance with policy while maintaining compassionate, professional conduct.

Join a mission-driven team dedicated to protecting vulnerable children, with structured training, step-pay progression, and comprehensive benefits.