Impactful ACTT Qualified Professional – Community-Based

Pathways To Life Inc; Greenville (NC); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Pathways to Life Inc. seeks an ACTT Qualified Professional (QP) to deliver intensive community and field-based behavioral health services to adults with severe mental illness in Greenville and Pitt County. Work involves assessments, crisis response, and care coordination in collaboration with a multidisciplinary team.

You will support symptom management, housing and employment goals, and community integration, following NC DHHS, Medicaid, CARF, and HIPAA standards. On-call rotation is required.

Qualifications

• Bachelor’s degree in Psychology, Social Work, Counseling, Human Services, or related field
• Must meet NC DHHS Qualified Professional (QP) requirements
• Minimum two (2) years of experience working with individuals with mental health or co-occurring disorders
• Valid driver’s license, reliable transportation, and current automobile insurance
• ACTT, CST, IIH, or community-based behavioral health experience (preferred)
• Experience working with severe and persistent mental illness (preferred)
• Credentials: LCSW / LCSWA; LCMHC / LCMHCA; LCAS / LCAS-A; or equivalent (preferred)

Responsibilities

• Provide intensive community-based behavioral health services to ACTT members.
• Conduct assessments, interventions, rehabilitation services, and crisis response in home, office, hospital, and community settings.
• Support members with symptom management, medication adherence, independent living skills, housing and employment goals, social and community integration.
• Develop and monitor PCPs.
• Utilize motivational interviewing and assertive engagement techniques.
• Participate in rotating on-call and crisis response responsibilities.
• Coordinate services with providers, hospitals, families, and community resources.
• Complete accurate and timely EHR documentation.
• Maintain compliance with Medicaid, DHHS, CARF, and agency standards.

Job description

ACTT Qualified Professional (QP)

Assertive Community Treatment Team (ACTT)

Greenville / Pitt County, North Carolina

Position Type: Full-TimeSchedule: Monday–Friday with rotating on-call responsibilities; evenings/weekends as neededWork Environment: Community-Based / Office / Field-Based ServicesTravel: Frequent local travel required

Join a Team That Changes Lives

Pathways to Life is seeking a compassionate and motivated ACTT Qualified Professional (QP) to support adults living with severe and persistent mental illness throughout the Greenville and Pitt County area.

Since 2006, Pathways to Life has provided community-based mental health and substance use services focused on restoring wellness, independence, and hope. Our mission is to help individuals and families achieve wellness through compassionate, evidence-based care delivered by qualified professionals dedicated to positive change.

This position offers the opportunity to make a meaningful impact while working alongside a collaborative multidisciplinary team committed to recovery-focused care.

About ACTT

Assertive Community Treatment Team (ACTT) is an evidence-based, intensive community treatment model designed for adults with severe and persistent mental illness who may struggle with traditional outpatient services and are at increased risk for hospitalization, homelessness, crisis episodes, substance use, or incarceration.

Often described as a “hospital without walls,” ACTT delivers comprehensive behavioral health services directly in the community, including homes, shelters, hospitals, workplaces, and other community settings.

The goal of ACTT is to help individuals:

• Remain safely in the community

• Reduce psychiatric hospitalizations

• Improve independence and quality of life

• Strengthen daily living and coping skills

• Achieve recovery and personal goals

Services are individualized, flexible, and centered on each member’s needs and strengths.

Position Summary

The ACTT Qualified Professional provides intensive, person-centered behavioral health interventions, crisis support, rehabilitation services, and care coordination in community and field-based settings.

The QP works closely with psychiatrists, nurses, therapists, peer support staff, and substance use professionals to support members with symptom management, independent living skills, medication adherence, housing stability, employment goals, and community integration.

Services are delivered in accordance with NC DHHS, NC Medicaid, CARF, HIPAA, and ACTT fidelity standards.

Team Collaboration & Daily Operations

ACTT operates using a highly collaborative team-based model focused on communication, flexibility, and shared responsibility.

Each morning, team members participate in structured ACTT meetings to:

• Review member needs and clinical concerns

• Prioritize daily visits and crisis response

• Coordinate schedules and staff assignments

• Develop engagement and intervention strategies

• Ensure continuity of care across the team

ACTT uses a shared caseload approach, meaning staff work together to provide responsive, high-quality support based on each member’s changing needs.

Essential Duties & Responsibilities

• Provide intensive community-based behavioral health services to ACTT members.

• Conduct assessments, interventions, rehabilitation services, and crisis response in home, office, hospital, and community settings.

• Support members with:

• Symptom management

• Medication adherence

• Independent living skills

• Housing and employment goals

• Social and community integration

• Develop and monitor Person-Centered Plans (PCPs).

• Utilize motivational interviewing and assertive engagement techniques.

• Participate in rotating on-call and crisis response responsibilities.

• Coordinate services with providers, hospitals, families, and community resources.

• Complete accurate and timely EHR documentation.

• Maintain compliance with Medicaid, DHHS, CARF, and agency standards.

Multidisciplinary Team Structure

ACTT services are delivered by a collaborative team that may include:

• Psychiatrists

• Nursing staff

• Licensed clinicians and therapists

• Qualified Professionals

• Substance Use Specialists

• Peer Support Specialists

• Vocational and Housing Specialists

This team-based structure allows ACTT to provide comprehensive, recovery-focused support tailored to each member’s needs.

Qualifications

Required

• Bachelor’s degree in Psychology, Social Work, Counseling, Human Services, or related field

• Must meet NC DHHS Qualified Professional (QP) requirements

• Minimum two (2) years of experience working with individuals with mental health or co-occurring disorders

• Valid driver’s license, reliable transportation, and current automobile insurance

Preferred

• ACTT, CST, IIH, or community-based behavioral health experience

• Experience working with severe and persistent mental illness

• Preferred credentials:

• LCSW / LCSWA

• LCMHC / LCMHCA

• LCAS / LCAS-A

• Or equivalent behavioral health credentials

Knowledge, Skills & Abilities

• Strong crisis intervention and de-escalation skills

• Excellent communication and teamwork abilities

• Ability to build rapport with difficult-to-engage individuals

• Strong organization and documentation skills

• Knowledge of Medicaid and behavioral health service standards

• Ability to work independently in community settings

Why Join Pathways to Life?

• Mission-driven behavioral health organization

• Collaborative and supportive team environment

• Meaningful community-based work

• Opportunity for professional growth and development

• Ability to make a lasting impact in the lives of others

Help Individuals Build Stability, Recovery, and Independence

Join Pathways to Life and become part of a team committed to helping individuals achieve wellness, hope, and long-term success in their communities.