ACTT Case Manager - Vocational & Housing (QP)

Pyramid Healthcare Inc; North Carolina; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid holidays

Tuition reimbursement

Professional development

Job summary

Pyramid Healthcare, Inc. in Mars Hill, NC seeks an experienced ACTT Case Manager - Vocational & Housing to join our Assertive Community Treatment Team serving Mars Hill, NC. Qualified Professional (QP) status is required.

The role focuses on housing stability, employment, and life skills, providing hands-on case management and community-based support. You will work with a multidisciplinary team to coordinate services and ensure client progress.

Qualifications

• Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or a related field.
• Must meet Qualified Professional (QP) requirements under 10A NCAC 27G.0104.
• Valid driver's license and reliable transportation.
• Ability to provide services in homes, community settings, and other non-traditional environments.

Responsibilities

• Provide intensive, community-based case management and support to individuals with serious mental illness.
• Develop and monitor person-centered service and treatment plans based on each individual's needs and goals.
• Help clients identify strengths, overcome barriers, and work toward greater independence.
• Connect individuals with community resources, benefits, healthcare, transportation, and other support services.
• Build trusting, professional relationships with clients while maintaining appropriate boundaries.
• Help individuals identify and pursue employment, education, and vocational goals.
• Assist clients with job readiness, employment resources, and connections to community employers and services.
• Support individuals in developing skills needed to obtain and maintain employment.
• Coordinate with vocational rehabilitation agencies, employers, and other community partners as appropriate.
• Help clients identify and access housing resources and community-based supports.
• Assist individuals with maintaining housing stability and navigating housing-related barriers.
• Connect clients with benefits and resources that support long-term independence.
• Help individuals develop practical life skills and strategies for successful community living.
• Collaborate with the ACTT multidisciplinary team to coordinate services and monitor client progress.
• Participate in treatment team meetings, case reviews, and discharge planning.
• Communicate with families, referral sources, healthcare providers, employers, housing providers, and community partners as appropriate.
• Support continuity of care and successful transitions between services.
• Complete timely and accurate documentation in the electronic health record.
• Maintain accurate records of client contacts, services, referrals, and care coordination activities.
• Complete treatment plan reviews and other required clinical documentation.
• Participate in program quality improvement activities and required training.
• Participate in crisis response and rotating on-call responsibilities.
• Assist with crisis planning and interventions as needed.
• Provide transportation to appointments, community resources, and other services when required.
• Respond appropriately to changing client needs while maintaining safety and professional standards.

Skills

Communication skills

Relationship-building

Independent work

Multidisciplinary collaboration

Problem solving

Education

Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or related field

Job description

Pyramid Healthcare, Inc. in Mars Hill, NC seeks an experienced ACTT Case Manager - Vocational & Housing to join our Assertive Community Treatment Team serving Mars Hill, NC. Qualified Professional (QP) status is required.

The role focuses on housing stability, employment, and life skills, providing hands-on case management and community-based support. You will work with a multidisciplinary team to coordinate services and ensure client progress.