Impact Team Lead — Mobile Case Management for Adults

Southeastern Directions for Life; Sioux Falls (SD); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

LTD & AD&D

403B retirement with company match

EAP

Sick leave

Vacation leave

Job summary

southeastern Directions for Life in Sioux Falls, SD is seeking an Impact Team Coordinator to lead an IMPACT team delivering individualized mobile treatment to adults with mental health challenges.

You will supervise case managers, manage scheduling, trainings, and referrals, and partner with the Clinical Director to implement policies and ensure high-quality services. This role blends administration with direct client support within a nonprofit setting.

Qualifications

• Bachelor's degree in a social science or human services field is required.
• Minimum 2+ years working with adults with serious mental illness.
• Management experience preferred; ability to supervise staff and coordinate referrals.

Responsibilities

• Oversee administrative duties of the team including scheduling, performance reviews, supervision, and timekeeping.
• Lead daily/weekly team meetings and implement policies.
• Train new staff and support ongoing education.
• Collaborate with Clinical Director to assign referrals and manage caseloads.

Skills

Team leadership

Case management

Scheduling

Performance reviews

Training

Policy implementation

Referral coordination

Education

Bachelor's degree in a social science or human services field

Job description

southeastern Directions for Life in Sioux Falls, SD is seeking an Impact Team Coordinator to lead an IMPACT team delivering individualized mobile treatment to adults with mental health challenges.

You will supervise case managers, manage scheduling, trainings, and referrals, and partner with the Clinical Director to implement policies and ensure high-quality services. This role blends administration with direct client support within a nonprofit setting.